At a Glance
- Tasks: Lead and improve critical banking applications while managing a dynamic team.
- Company: A leading financial services organisation based in London.
- Benefits: Competitive daily rate, inclusive environment, and opportunities for professional growth.
- Other info: Join a collaborative team focused on continuous improvement and compliance.
- Why this job: Make a real impact in the financial sector with innovative technology solutions.
- Qualifications: Experience in application support, project management, and strong communication skills.
The predicted salary is between 54000 - 66000 £ per year.
An exciting opportunity for an experienced Application Development & Support Manager to lead the delivery, support, and continuous improvement of critical banking applications.
This hands-on leadership role combines application development, operational support, vendor management, project delivery, and team leadership, ensuring secure, reliable, and compliant technology services across core banking platforms and business applications.
Client Details
A financial services organisation based in London.
- Description
- Lead the design, development, implementation, integration, and ongoing support of business-critical applications.
- Oversee core banking platform environments, including patch management, environment refreshes, and operational support.
- Provide fix-on-fail support for core banking and associated infrastructure platforms.
- Manage application development projects, enhancements, and change delivery from planning through implementation.
- Lead, mentor, and develop a team of developers and application support analysts.
- Establish and maintain high-performing application support services, ensuring SLA compliance and effective incident management.
- Conduct root cause analysis and drive improvements to application stability and performance.
- Coordinate upgrades, maintenance activities, and technology refresh programmes with minimal business disruption.
- Manage relationships with third-party vendors and technology partners.
- Implement application monitoring, performance optimisation, and support processes.
- Ensure applications remain compliant with regulatory, security, audit, and data protection requirements.
- Support business continuity and disaster recovery planning across all supported applications.
- Work closely with business stakeholders, technical teams, project teams, and external suppliers to align priorities and delivery plans.
- Manage budgets for support, maintenance, and enhancement activities.
- Contribute to resource planning, capacity management, and annual technology investment planning.
- Profile
• A successful Application Support Manager should have
- Experience leading application development and support teams within a regulated environment.
- Strong knowledge of application lifecycle management, SDLC, Agile delivery methodologies, and Dev Ops practices.
- Proven application support and incident management experience within complex technical environments.
- Experience managing software development, testing, deployment, and documentation processes.
- Strong project and delivery management skills with the ability to manage multiple priorities.
- Experience working with cloud platforms, particularly Microsoft Azure.
- Knowledge of ITIL or similar service management frameworks.
- Experience with banking or financial services applications is highly desirable.
- Technical expertise in AS/400, IBM Power Systems, RPG, and COBOL.
- Understanding of end-of-day processing, backup and recovery processes, and platform performance management.
- Strong stakeholder management, communication, and presentation skills.
- Bachelor's degree in Computer Science, Information Technology, or a related discipline.
- Relevant certifications such as PMP, Scrum Master, ITIL, or technical certifications are advantageous.
- Experience managing third-party suppliers and outsourced delivery partners.
- Job Offer
- Daily rate of £450 to £550, dependent on the level of experience.
- Interim contract within the financial services sector.
If you're interested in this role, apply now.
People are at the heart of Michael Page.
We are committed to creating an inclusive environment.
As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences.
If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Application Support Manager in London employer: Michael Page Technology Careers
As a Senior Business Analyst at this leading UK regulatory body, you'll be part of a purpose-driven organisation dedicated to maintaining high standards and protecting the public. The company fosters a collaborative work culture that values innovation and employee growth, offering opportunities for professional development within a transformative environment focused on enhancing regulatory capabilities. With a commitment to meaningful impact across the UK, this role provides a unique chance to contribute to projects that drive efficiency and fairness in a nationally significant industry.
Contact Details:
Michael Page Technology Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Manager in London
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Michael Page Technology Careers.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Michael Page Technology Careers might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Application Support Manager in London
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Michael Page Technology Careers will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Michael Page Technology Careers. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Michael Page Technology Careers confidence in your short-term commitment to the role.
How to prepare for a job interview at Michael Page Technology Careers
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Michael Page Technology Careers.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Michael Page Technology Careers that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
