This IT Support role in London is all about keeping things running smoothly in the Financial Services industry. You'll be the go-to person for solving technical issues and ensuring the technology systems are working efficiently. Client Details A company in the Financial Services industry based in London. Description Own incidents and service requests through to successful resolution Provide advanced remote and onsite support for Windows, macOS, and mobile devices Troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint Diagnose and resolve issues across endpoint management platforms such as Intune and SCCM Support video conferencing and collaboration technologies Perform structured troubleshooting using logs, event viewers, and device management tools Manage escalations while maintaining ownership through to completion Create and maintain knowledge articles and operational documentation Contribute to continuous service improvement initiatives Support onboarding and offboarding processes, including user access and device provisioning Communicate technical updates clearly to end users and stakeholders Profile A successful IT Support should have: Experience delivering Level 2 technical support
IT Support employer: Michael Page Technology Careers
As a Senior Business Analyst at this leading UK regulatory body, you'll be part of a purpose-driven organisation dedicated to maintaining high standards and protecting the public. The company fosters a collaborative work culture that values innovation and employee growth, offering opportunities for professional development within a transformative environment focused on enhancing regulatory capabilities. With a commitment to meaningful impact across the UK, this role provides a unique chance to contribute to projects that drive efficiency and fairness in a nationally significant industry.
Contact Details:
Michael Page Technology Careers Recruitment Team
