As a BI & Data Analyst in the music and entertainment industry, based in London, you'll focus on interpreting data and creating actionable insights to support the company's decision-making processes. Your role will involve working with various teams to ensure data accuracy and deliver meaningful reports that drive business growth.
Client Details
A company operating in the music and entertainment industry and are based in London.
Description
Lead the analysis, design and delivery activity required for the project commitments, including completing SLA rework that require senior or lead data analysis capability.
Analyse current and future-state business processes, translating requirements into clear business requirements, data requirements, user stories, acceptance criteria and delivery artefacts.
Design and support delivery of a revised Salesforce categorisation data model, ensuring governance and reporting needs are understood and documented.
Using federated data sets to conduct data analysis, categorisation analysis and demand analysis to inform operating model decisions, service design, prioritisation and performance expectations.
Analyse and define case routing rules, future-state processes and procedures, working closely with product, technology, operational and third-party stakeholders.
Identify opportunities for automation and produce, or provide input into, the analysis and design outputs needed to support effective, scalable and controlled automation within the future-state solution.
Translate SLA and SLT requirements into dashboard, reporting and performance-monitoring requirements that enable proactive management, trend analysis and service performance governance.
Participating in the squad as agreed, provide the link between the membership business teams, data and analytics teams, technology delivery teams, ensuring requirements, risks, assumptions and dependencies remain clear throughout the delivery lifecycle.
Support testing, validation and implementation activity by defining, or helping to define, testable requirements, reviewing outputs, analysing defects and ensuring delivered solutions meet agreed business and data outcomes- per squad R&Rs
Profile
Significant experience in a senior business analyst, data ...
BI & Data Analyst employer: Michael Page Technology Careers
As a Senior Business Analyst at this leading UK regulatory body, you'll be part of a purpose-driven organisation dedicated to maintaining high standards and protecting the public. The company fosters a collaborative work culture that values innovation and employee growth, offering opportunities for professional development within a transformative environment focused on enhancing regulatory capabilities. With a commitment to meaningful impact across the UK, this role provides a unique chance to contribute to projects that drive efficiency and fairness in a nationally significant industry.
Contact Details:
Michael Page Technology Careers Recruitment Team
