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For Companies At a Glance
- Tasks: Lead sales and service support, ensuring client satisfaction and resolving technical issues.
- Company: Join a forward-thinking company specialising in advanced joining and bonding technologies.
- Benefits: Enjoy a competitive salary, career growth, and the chance to work with a global leader.
- Why this job: Be part of a dynamic team that values innovation and strong client relationships.
- Qualifications: Experience in technical sales or service management, with leadership skills and clear communication.
- Other info: Daily commute to Harlow required; travel to support clients may be necessary.
The predicted salary is between 36000 - 60000 £ per year.
Due to an internal promotion, a new and exciting opportunity has presented itself for a Technical Sales and Service Supervisor to play a pivotal role to maintain key relationships in a commercial capacity!
My client is a well-established, forward-thinking company specialising in advanced joining and bonding technologies. With a strong presence in both domestic and international markets, they work across a range of sectors including aerospace, automotive, electronics, and manufacturing.
We are seeking a Technical Sales and Service Supervisor to play a key role in delivering top-tier sales and service support to clients in the manufacturing and engineering industries. This role combines technical expertise, customer relationship management, and leadership skills to drive business growth and ensure outstanding service delivery.
What You'll Do:
- Work with the sales team to enhance customer satisfaction and achieve sales targets.
- Provide expert consultation on technical products and services, ensuring solutions align with customer needs.
- Oversee service operations, ensuring timely and efficient resolution of technical issues.
- Foster strong relationships with existing clients and distributors.
- Collaborate with engineering and product teams to improve service offerings and customer experience.
What We're Looking For:
- A background in technical sales, service management, or engineering support, preferably in the manufacturing, metalworking, or industrial sector.
- Strong leadership skills with some experience managing teams and customer relationships.
- Ability to communicate complex technical concepts in a clear, solutions-oriented manner.
- Willingness to travel as needed to support clients and field operations.
- Can commute to Harlow on a daily basis.
Job Offer:
On offer is a competitive basic salary and package and the opportunity to work for a global market leader in their respective industry!
Technical Sales and Service Manager employer: Michael Page Sales
Contact Detail:
Michael Page Sales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales and Service Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the joining and bonding sectors. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the manufacturing and engineering industries. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships and resolved technical issues in the past. Highlighting your leadership skills and problem-solving abilities will set you apart from other candidates.
✨Tip Number 4
Research the company’s key clients and projects. Understanding their market presence and challenges will allow you to tailor your discussions and show how you can contribute to their success.
We think you need these skills to ace Technical Sales and Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical sales, service management, or engineering support. Use specific examples from your past roles that demonstrate your ability to manage customer relationships and lead teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of advanced joining and bonding technologies and how your skills align with the job requirements. Be sure to express your enthusiasm for contributing to their success.
Highlight Technical Expertise: In your application, emphasise your technical knowledge and experience in the manufacturing or industrial sector. Provide examples of how you've successfully communicated complex technical concepts to clients and resolved technical issues.
Showcase Leadership Skills: If you have experience managing teams, make sure to highlight this in your application. Discuss your leadership style and how it has positively impacted team performance and customer satisfaction in previous roles.
How to prepare for a job interview at Michael Page Sales
✨Showcase Your Technical Knowledge
As a Technical Sales and Service Manager, it's crucial to demonstrate your understanding of advanced joining and bonding technologies. Be prepared to discuss specific products and how they can solve client problems, showcasing your expertise in the field.
✨Emphasise Relationship Management Skills
This role requires strong relationship-building abilities. Share examples from your past experiences where you successfully managed client relationships or resolved conflicts, highlighting your customer-centric approach.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle technical issues. Prepare scenarios where you've had to troubleshoot or provide solutions under pressure, demonstrating your analytical thinking and leadership capabilities.
✨Research the Company and Its Markets
Familiarise yourself with the company's presence in various sectors like aerospace and automotive. Understanding their market position and recent developments will allow you to tailor your responses and show genuine interest in the role.
