This is an opportunity to deliver housing management and tailored support services that help Individuals maintain tenancies and move into independent, settled accommodation. The role suits an organised and compassionate professional who enjoys working with people, managing a varied caseload, and making a positive impact in the community. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference.
Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across East Anglia. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and area Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords.
Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people.
Description
Deliver housing management services to residents living in Solo Housing properties. Provide person-centred support to help individuals maintain their accommodation and achieve positive outcomes. Work with people experiencing homelessness or complex life challenges to improve their independence. Ensure compliance with housing policies, legal requirements, and regulatory standards. Carry out regular resident visits, support planning, and welfare checks. Manage cases effectively, maintaining accurate records and reports on internal systems. Work closely with local authorities, landlords, and partner agencies to deliver effective support. Maximise rental income through effective tenancy and arrears management. Support residents to move on successfully into long-term, settled...
Housing and Support Delivery Officer - Solo Housing employer: Michael Page Sales
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