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For Companies At a Glance
- Tasks: Lead retail strategy and oversee global store openings for a luxury brand.
- Company: Join a heritage brand known for quality and a quiet luxury aesthetic.
- Benefits: Enjoy competitive salary, commissions, brand discounts, and professional growth opportunities.
- Why this job: Be part of a prestigious brand, shaping customer experiences and driving sales in luxury retail.
- Qualifications: Experience in senior retail management, especially with luxury brands, is essential.
- Other info: Fluency in English required; additional languages are a plus.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
The Head of Retail will be responsible for shaping the retail strategy and executing store openings globally. You will be accountable for the overall P&L for multiple locations, driving sales performance, and ensuring exceptional customer experiences that reflect this brand's luxury heritage.
Client Details
This is a heritage brand with a focus on quality and a quiet luxury aesthetic. From fashion apparel to accessories, their products are much loved by a loyal customer base, including their wholesale luxury partners.
Description
- Oversee all aspects of the retail department, including sales, customer service, and inventory management.
- Develop and implement retail strategies to drive sales and increase profitability.
- Ensure customer satisfaction by addressing customer concerns and queries promptly and professionally.
- Collaborate with other departments to ensure seamless operations and synergy.
- Analyse sales trends and market conditions to inform retail strategies.
- Manage and mentor retail staff, fostering a positive and productive work environment.
- Ensure compliance with all industry regulations and company policies.
- Continually seek opportunities for improvement and implement strategies to drive growth.
Profile
A successful Head of Retail should have:
- Proven experience in a senior retail management role, preferably with luxury brands and pop-up retail experience.
- Strong track record of managing P&L, delivering increased sales, and improving overall business performance.
- Passion for fashion, craftsmanship, and the luxury retail sector.
- Exceptional leadership and team-building skills, with a focus on coaching and development.
- Excellent communication skills, both written and verbal, with a high attention to detail.
- Proficiency in English is required; knowledge of additional languages such as Mandarin, Arabic, Russian, or French is a plus.
- Strong CRM skills to cultivate an elite client book and leverage customer relationships for business growth.
Job Offer
- A highly competitive and generous salary package with commissions and brand discounts.
- A supportive work environment and a friendly, dedicated team.
- Opportunities for professional growth and development.
- The chance to work in a key role within a heritage luxury company.
We encourage all qualified candidates to apply for this exciting opportunity as the Head of Retail.
Head of Retail - Luxury Lifestyle Brand employer: Michael Page Retail
Contact Detail:
Michael Page Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail - Luxury Lifestyle Brand
✨Tip Number 1
Familiarize yourself with the brand's heritage and luxury positioning. Understanding their unique selling points and customer base will help you articulate how your experience aligns with their values during interviews.
✨Tip Number 2
Network within the luxury retail sector. Attend industry events, connect with professionals on LinkedIn, and engage in conversations that can lead to referrals or insights about the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and improved P&L in previous roles. Be ready to share metrics and outcomes that demonstrate your impact on business performance.
✨Tip Number 4
Showcase your leadership style and team-building skills. Think of ways to illustrate how you've successfully mentored staff and fostered a positive work environment, as this is crucial for the Head of Retail role.
We think you need these skills to ace Head of Retail - Luxury Lifestyle Brand
Some tips for your application 🫡
Understand the Brand: Dive deep into the heritage and values of the luxury lifestyle brand. Familiarize yourself with their product offerings, customer base, and market positioning to tailor your application accordingly.
Highlight Relevant Experience: Emphasize your proven experience in senior retail management roles, particularly within luxury brands. Use specific examples to showcase your track record in managing P&L, driving sales, and improving business performance.
Showcase Leadership Skills: Detail your leadership and team-building skills. Provide examples of how you've mentored staff and fostered a positive work environment, as these qualities are crucial for the Head of Retail position.
Tailor Your Communication: Craft your application with exceptional attention to detail. Ensure that your written communication reflects the luxury aesthetic of the brand, and highlight any language proficiencies that may set you apart from other candidates.
How to prepare for a job interview at Michael Page Retail
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail management. Discuss specific examples where you successfully managed P&L and drove sales performance, as this is crucial for the role.
✨Demonstrate Leadership Skills
Prepare to talk about your leadership style and how you've mentored and developed teams in the past. Share stories that illustrate your ability to foster a positive work environment and drive team success.
✨Understand the Brand's Heritage
Research the brand's history and values thoroughly. Be ready to discuss how you can align retail strategies with the brand's luxury heritage and customer expectations.
✨Prepare for Customer Experience Scenarios
Think of examples where you addressed customer concerns effectively. Be prepared to discuss how you would ensure exceptional customer experiences that reflect the brand's commitment to quality and service.
