At a Glance
- Tasks: Shape customer outcomes in radiology by managing relationships and optimising workflows.
- Company: Join a growing healthcare tech company focused on improving diagnostic imaging services.
- Benefits: Competitive salary, performance bonus, fully remote work, and career development opportunities.
- Other info: Enjoy high autonomy and influence in a dynamic, expanding organisation.
- Why this job: Make a real impact in healthcare technology while working with innovative teams.
- Qualifications: Experience in radiology and strong relationship management skills required.
The predicted salary is between 55000 - 75000 £ per year.
Join a growing healthcare technology business where your radiology expertise will help shape customer outcomes across imaging departments throughout the UK.
You'll combine your understanding of radiology operations with strong relationship management skills to drive adoption, support workflow improvement initiatives and ensure customers realise maximum value from their investment.
Client Details
Our client is a growing specialist healthcare technology company that develops software solutions designed to improve operational efficiency across diagnostic imaging services.
Working with NHS trusts, healthcare providers and technology partners, the organisation helps radiology teams streamline workflows, improve collaboration and maximise the value of their existing IT infrastructure.
With an expanding customer base and ambitious growth plans, the business offers a unique opportunity to join a highly collaborative team where customer relationships, service excellence and industry expertise are central to success.
Description
This is a highly visible, customer-facing role focused on ensuring healthcare organisations achieve maximum value from their technology investment.
Acting as the primary relationship owner for a portfolio of customers, you will build strong partnerships with clinical, operational and technical stakeholders, helping them optimise workflows, increase adoption and deliver measurable improvements.
Key responsibilities include
- Managing and developing long-term customer relationships across NHS and independent healthcare organisations.
- Leading regular business reviews, health checks and customer engagement activities.
- Providing expert guidance on radiology workflows and best practice utilisation of software solutions.
- Identifying opportunities to improve customer outcomes, increase adoption and support account growth.
- Collaborating closely with implementation, support, product and commercial teams to ensure a seamless customer experience.
- Acting as the voice of the customer and helping shape future product development through customer feedback and market insight.
- Supporting retention, renewals and expansion opportunities across the customer base.
- Profile
We are particularly interested in candidates who have first-hand experience working within radiology environments and understand the operational challenges faced by imaging departments.
Suitable backgrounds may include
- PACS Manager
- Senior Radiographer
- Clinical Applications Specialist
- Radiology Systems Manager
- Imaging Informatics Specialist
- Customer Success or Account Management professional with a radiology software background
You will possess
- Strong understanding of NHS radiology workflows, imaging systems and departmental operations.
- Credibility to engage with radiographers, radiologists, PACS teams, service managers and healthcare leaders.
- Excellent relationship-building and stakeholder management skills.
- A proactive and consultative approach to customer engagement.
- The ability to conduct business reviews, identify improvement opportunities and drive long-term customer success.
- Commercial awareness, although a traditional sales background is not essential.
- Job Offer
- Salary of approximately £55,000-£75,000 depending on experience.
- Performance-related bonus.
- Fully remote UK-based role with occasional customer travel.
- Opportunity to join a growing healthcare technology organisation.
- High levels of autonomy and influence within the business.
- Exposure to NHS digital transformation and healthcare innovation projects.
- Long-term career development as the organisation continues to expand.
Clinical Relationship Manager - Radiology Solutions employer: Michael Page Retail Careers
Join a leading international medical products manufacturer that prioritises employee development and offers a supportive work culture. As a Clinical Sales Support Specialist based at Derriford Hospital in Plymouth, you'll benefit from a hybrid working model, competitive salary, and the opportunity to make a meaningful impact on healthcare outcomes while collaborating with dedicated professionals. The company fosters a commitment to excellence in training and support, ensuring you have the resources needed for personal and professional growth in a dynamic healthcare environment.
Contact Details:
Michael Page Retail Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Relationship Manager - Radiology Solutions
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Michael Page Retail Careers.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Michael Page Retail Careers.
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We think you need these skills to ace Clinical Relationship Manager - Radiology Solutions
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Michael Page Retail Careers.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Michael Page Retail Careers.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Michael Page Retail Careers. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Michael Page Retail Careers. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Michael Page Retail Careers
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Michael Page Retail Careers’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
