Compliance Manager for Electrical and Lifts in London

We are seeking a Compliance Manager for Electrical and Lifts to oversee compliance and safety standards for electrical and lift services within the property department of a Housing Provider. This permanent role is based in West London and requires a professional with a strong understanding of regulatory requirements and technical expertise.

As the Compliance Manager for Electrical and Lifts, you will:

• Be the named responsible person for your service areas, making sure we remain compliant and meet our regulatory and legislative responsibilities.
• Develop technical guidance, training, and support for your service areas, and risk management for colleagues across the business.
• Manage external consultants, contractors, and specialists, making sure work is delivered in budget and on time.
• Analyse feedback to make sure work is carried out in accordance with agreed service standards, legislation, and contract documents.
• Escalate, investigate, and resolve examples of non-compliance, working collaboratively across the business and with external teams.
• Support the Head of Property Compliance in identifying, assessing, and governing landlord compliance risk.
• Carry out quality control inspections, both directly and with specialist consultants.
• Chair contractor performance meetings and monitor performance against KPIs, developing improvement plans as needed.
• Work with the Head of Compliance and performance team to ensure the integrity of data.
• Confidently present performance data at all levels of the organisation and to external regulatory bodies.
• Provide a lead technical role for all investment and development projects.
• Support procurement and the commissioning of contracts by developing performance specifications and service standards.
• Keep up to date with legislative and regulatory changes and codes of practice, introducing measures so we remain compliant.
• Be accountable for accurate forecasting, management, and control of the annual budget.
• Be a great team player and keep doing what it takes to keep the business moving forward.
• Champion resident safety and engagement, ensuring that communication around electrical and lift works is clear, timely, and accessible.
• Drive innovation and continuous improvement, identifying opportunities to enhance service delivery through new technologies or smarter working practices.
• Ensure robust incident management, including root cause analysis and lessons learned following any electrical or lift-related safety events.
• Manage other smaller compliance related work streams such as lighting protection and automatic gate servicing.

The successful Compliance Manager for Electrical and Lifts should have:

• Experience working in a similar role, successfully managing compliance risk in social housing.
• Knowledge of electrical and lifting legislation and regulatory requirements, including basic lift safety.
• Ability to use data intelligently to drive better business performance, whilst understanding the potential risks and impact of decisions.
• Experience analysing compliance performance and engaging with other teams to deliver remedial actions and high levels of customer satisfaction.
• City & Guilds/NVQ 3 in Electrical Discipline AM2C&G IEE Wiring Regulation 18th Edition.
• Evidence of continuous professional development.
• The ability to regularly be in West London as part of their hybrid working policy.

On offer for the successful Compliance Manager for Electrical and Lifts is a competitive salary, comprehensive pension scheme, and generous company benefits and perks.