Housing Officer

Housing Officer

Temporary 13 - 15 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Manage housing applications, support tenants, and conduct property inspections.
  • Company: Respected Public Sector organisation focused on community welfare in Nottingham.
  • Benefits: Competitive hourly rate, temporary role, and a chance to impact the local community.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Interest in housing services, strong communication skills, and administrative experience.
  • Other info: Supportive work environment with opportunities for personal growth.

The predicted salary is between 13 - 15 £ per hour.

We are looking for a dedicated Housing Officer to join a Public Sector organisation in Nottingham. The role requires a proactive individual to manage housing-related matters and provide support to residents effectively.

Client Details

The organisation is a respected Public Sector entity based in Nottingham. It operates with a focus on community welfare and property management, providing essential services to the local community.

Description

  • Manage housing applications and tenancy agreements in accordance with organisational policies.
  • Provide advice and support to tenants regarding housing issues.
  • Conduct property inspections to ensure compliance with regulations and standards.
  • Handle tenant complaints and resolve disputes efficiently.
  • Maintain accurate records of tenancy and housing matters.
  • Collaborate with other departments and agencies to address housing needs.
  • Ensure compliance with relevant housing legislation and guidelines.
  • Assist in implementing housing strategies and initiatives.

Profile

A successful Housing Officer should have:

- Experience or a strong interest in housing services and customer support.

- Strong foundational understanding of social housing, including tenancy management and relevant legislation.

- Proven administrative experience, with the ability to manage high volumes of work accurately and efficiently.

- Experience of making tenancy amendments in line with legislation, including ending tenancies, succession and key movements, particularly within the early stages of the void process.

- Experience using the NEC Housing Management System.

- Willingness to work primarily in the office as this is a customer-focused role.

- Strong communication, organisation and problem-solving skills.

- Ability to work calmly under pressure and manage competing priorities.

- A proactive, accurate and customer-focused approach.

Job Offer

  • An hourly rate of £13.00 to £15.00.
  • A temporary role within a Public Sector organisation in Nottingham.
  • The opportunity to make a tangible impact on the local community.
  • A supportive and collaborative work environment.

If you are ready to take on this rewarding role as a Housing Officer in Nottingham, we encourage you to apply today!

Housing Officer employer: Michael Page Property & Construction

Join a respected Public Sector organisation in Nottingham, where your role as a Housing Officer will allow you to make a meaningful impact on the local community. Enjoy a supportive and collaborative work environment that prioritises employee growth and development, alongside competitive hourly rates. This is an excellent opportunity for those passionate about housing services and customer support, offering a chance to contribute to community welfare while advancing your career.
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Contact Detail:

Michael Page Property & Construction Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by researching the organisation and its community impact. Be ready to discuss how your skills align with their mission and how you can contribute to their housing initiatives.

✨Tip Number 3

Showcase your problem-solving skills during interviews. Share specific examples of how you've handled tenant complaints or resolved disputes in the past. This will demonstrate your proactive approach and customer-focused mindset.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.

We think you need these skills to ace Housing Officer

Housing Management
Tenancy Management
Customer Support
Property Inspections
Dispute Resolution
Record Keeping
Collaboration
Housing Legislation Compliance
Administrative Skills
NEC Housing Management System
Communication Skills
Organisational Skills
Problem-Solving Skills
Ability to Work Under Pressure
Customer-Focused Approach

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in housing services and customer support. We want to see how your skills align with the role of a Housing Officer!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've effectively resolved tenant complaints or disputes in the past. This will demonstrate your proactive approach and ability to handle challenges.

Highlight Relevant Experience: If you've worked with tenancy agreements or have knowledge of housing legislation, make it clear! We love seeing candidates who understand the ins and outs of social housing.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this fantastic opportunity.

How to prepare for a job interview at Michael Page Property & Construction

✨Know Your Housing Legislation

Brush up on relevant housing legislation and guidelines before your interview. Being able to discuss these topics confidently will show that you have a solid understanding of the role and its responsibilities.

✨Showcase Your Customer Support Skills

Prepare examples from your past experiences where you've successfully supported customers or resolved disputes. This will demonstrate your proactive approach and problem-solving skills, which are crucial for a Housing Officer.

✨Familiarise Yourself with NEC Housing Management System

If you have experience with the NEC Housing Management System, be ready to talk about it. If not, do some research to understand its functionalities. Showing that you're eager to learn will impress the interviewers.

✨Demonstrate Your Organisational Skills

Think of ways you've managed competing priorities in previous roles. Discussing your organisational strategies will highlight your ability to handle the high volumes of work expected in this position.

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