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- Tasks: Lead facilities management for student accommodation, ensuring safety and satisfaction.
- Company: Join UPP, a top player in student accommodation facilities management.
- Benefits: Enjoy 29 days leave, private medical insurance, and a bonus of up to 20%.
- Why this job: Make a real impact on student wellbeing while developing your leadership skills.
- Qualifications: Experience in facilities management and strong people skills are essential.
- Other info: Opportunity to drive sustainable practices and enhance student living experiences.
The predicted salary is between 43200 - 75600 £ per year.
Opportunity for an experienced Facilities Manager to join UPP to oversee their FM Contract at University of Plymouth.
We have an excellent opportunity for an experienced Facilities Manager to join a leading multi-disciplinary organisation within their Facilities Management (FM) division. They operate solely in the student accommodation sector and partner with some of the UK's leading universities delivering student-centric FM solutions.
UPP are looking for a General Manager to oversee their FM contract at University of Plymouth managing a cluster of campus-based residential buildings consisting of circa 1700 beds. The University of Plymouth incorporates six different halls of residence, a combination of new build, asset transfer and redeveloped residence. Within these halls, they offer a flexible range of affordable accommodation where social spaces are prioritised to support wellbeing. All the halls are located on campus or within the nearby student village.
The General Manager will be responsible for the overall delivery of contracted facilities management services for the portfolio, ensuring it is well maintained, compliant and fit for purpose whilst delivering a safe and secure environment for its students. Monitoring the service delivery to ensure continuous improvement and to identify opportunities which will enhance the University's and students' satisfaction. You will have three direct reports in a team of circa 50 maintenance, cleaning and front of house staff.
Key responsibilities also include:
- Ensure all contracted KPI's / SLA's are met. Provide regular reports and appraisals.
- Plan and deliver the annual PPM and statutory compliance programme within the defined timescale and budget, ensuring remedials are identified and rectified within the appropriate time frames.
- Effective relationships management with all key stakeholders including the university, students, external suppliers and contractors.
- Ensure that the company's CAFM system is fully utilised, and all asset data is correct and updated.
- Guarantee all Health, Safety & Compliance obligations are met.
- Overseeing all budgets / accounts (P&L) and continuously identify areas for improved cost efficiency and revenue enhancing opportunities.
- Plan and deliver the annual summer works programme within the defined timescale and budget.
- Drive and implement sustainable practices across the site.
Profile:
- Experience in a similar role managing total FM (high rise residential / student accommodation experience would be advantageous but not essential).
- Excellent communication and relationships management skills with a range of internal and external stakeholders.
- Strong experience in people management and development, enabling a motivated and high-performing team.
- Possess a strong commercial acumen, with a focus on profitability, sustainable growth, financial management and reporting.
- An excellent understanding of maintenance issues relating to residential buildings.
- Member of IWFM or another relevant professional organisation.
- IOSH / NEBOSH certification.
Job Offer:
- Circa £54,000 annual salary.
- 29 days annual leave + bank holidays.
- Annual discretionary bonus (up to 20%).
- Pension scheme.
- Private medical insurance.
- Life assurance (x4).
- Additional 2 days leave for volunteering / personal development.
- Discounted gym membership.
- Access to rewards / schemes / discounts portal.
General Manager Estates/Facilities employer: Michael Page Property & Construction
Contact Detail:
Michael Page Property & Construction Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Estates/Facilities
✨Tip Number 1
Familiarise yourself with the University of Plymouth and its facilities. Understanding their specific needs and challenges will help you tailor your approach during interviews and discussions, showcasing your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of UPP or similar organisations. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Highlight your experience in managing teams and delivering facilities management services. Be ready to discuss specific examples where you've improved service delivery or enhanced student satisfaction, as these are key aspects of the role.
✨Tip Number 4
Stay updated on the latest trends in facilities management, especially in the student accommodation sector. Being knowledgeable about sustainable practices and compliance regulations will demonstrate your commitment to excellence in this field.
We think you need these skills to ace General Manager Estates/Facilities
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly in student accommodation or similar environments. Use specific examples to demonstrate your skills in managing teams and delivering services.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your experience with KPI management, stakeholder relationships, and budget oversight, showcasing how you can contribute to UPP's goals.
Highlight Relevant Qualifications: Include any relevant certifications such as IWFM membership or IOSH/NEBOSH qualifications in your application. This will strengthen your profile and show your commitment to health and safety standards.
Showcase Leadership Skills: In your application, provide examples of how you've successfully managed teams and developed staff. Highlight your ability to motivate and lead a diverse group of individuals towards achieving common goals.
How to prepare for a job interview at Michael Page Property & Construction
✨Showcase Your Facilities Management Experience
Make sure to highlight your previous experience in facilities management, especially if you've worked in student accommodation or high-rise residential buildings. Be prepared to discuss specific projects you've managed and the outcomes achieved.
✨Demonstrate Strong Communication Skills
Since the role involves managing relationships with various stakeholders, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated with teams, students, and external suppliers in past roles.
✨Prepare for KPI and SLA Discussions
Familiarise yourself with key performance indicators (KPIs) and service level agreements (SLAs) relevant to facilities management. Be ready to discuss how you've met or exceeded these metrics in your previous positions.
✨Emphasise Your People Management Skills
As you'll be overseeing a team, it's important to convey your people management experience. Share examples of how you've motivated and developed your team, and how you handle challenges within a diverse workforce.
