Cleaning Services Transformation Lead in City of London

Client Details

A government-owned facilities management and business services provider based in London, delivering services including cleaning, FM, transport, fleet maintenance, recruitment and technology solutions to public sector clients.

Description

• Lead the implementation of operational improvement recommendations across the cleaning service.
• Develop and coach Cleaning Operations Managers, improving leadership capability and accountability.
• Strengthen contract management, workforce planning, performance reporting and budget controls.
• Identify and deliver operational and commercial efficiencies while maintaining service standards.
• Improve client relationships, stakeholder engagement and contract governance.
• Implement robust quality assurance, audit and compliance processes, including Health & Safety and COSHH requirements.
• Drive the adoption of practical digital systems and reporting tools.
• Provide strategic recommendations on the future structure and direction of the cleaning services function.
• Ensure a smooth transition to a permanent leadership appointment through documentation and handover planning.

Profile

Must have:

• Senior operations cleaning leadership within public sector - including experience managing multiple sites.
• Large-scale cleaning services - experience managing cleaning contracts across schools, public sector estates, community facilities.
• Budget & commercial management - Full P&L or budget responsibility, ability to identify cost savings, experience improving profitability.
• Transformation & Improvement - experience implementing operational efficiencies, improved KPIs, better workforce planning, performance management processes, service improvement initiatives.
• Team Management.

Job Offer

• Salary ranging from £50,000 to £53,000, dependent on the level of experience.
• Fixed-term contract based in London.

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