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- Tasks: Lead a team to ensure top-notch service and maintenance of generators.
- Company: Join a growing generator hire and service business in the Wirral.
- Benefits: Competitive salary, bonus, car allowance, and great benefits.
- Why this job: Make a real impact in power generation while leading a dynamic team.
- Qualifications: Experience in service management and strong technical knowledge of generators.
- Other info: Opportunity for career growth in a fast-paced environment.
The predicted salary is between 55000 - 70000 £ per year.
Role based in the Wirral, Merseyside. Working for a growing Generator Hire and Service Business.
Our client is a growing organisation specialising in generator service and hire, providing critical power across the UK.
The Service Manager is responsible for the effective planning, delivery, and continuous improvement of all preventative and reactive maintenance activities across the company's contracted client base. The role ensures reliability, safety, compliance, and availability through robust planned maintenance programmes and effective emergency breakdown response. The Service Manager leads the service function, managing Service Engineers to deliver consistent service standards across all contracts. The role also oversees service performance, reporting, and escalations, driving high levels of uptime, customer satisfaction, and continuous improvement.
- Lead and supervise service Engineers and field technicians.
- Provide technical guidance and operational support.
- Manage training, performance, and development of the service team.
- Ensure adherence to company standards and procedures.
- Support the sales team with technical input for generator sizing or installations.
- Participate in audits or regulatory inspections as a technical lead.
- Oversee diagnostics, repair, and testing of diesel and standby generators.
- Ensure compliance with safety standards and manufacturer specifications.
- Stay current with advancements in generator technologies and industry standards.
- Guide on complex or high-risk technical issues.
- Plan and oversee preventative maintenance programmes for generators and power systems.
- Coordinate reactive maintenance and emergency breakdown response.
- Ensure service delivery meets contractual service level agreements (SLAs).
- Manage service schedules, resource allocation, and job prioritisation.
- Coordinate and schedule remedial works.
- Ensure timely completion of work orders and projects.
- Manage workload distribution to optimise team efficiency and meet deadlines.
Proven experience in a Service Manager or senior service leadership role within generator hire, power generation or similar sector.
- Strong technical understanding of diesel generators and associated electrical systems.
- Experience managing preventative maintenance programmes and emergency breakdown response.
- Proven ability to lead and develop field-based engineering and technical support teams.
- Experience operating within a 24/7 on-call or standby environment.
- Strong communication and customer management skills.
- Power generation or mechanical/electrical engineering background.
- Health & safety and compliance knowledge.
- Performance monitoring and reporting.
£55,000 to £70,000 depending on current salary and experience plus bonus, car / car allowance and benefits.
Service Manager employer: Michael Page Procurement & Supply Chain
Contact Detail:
Michael Page Procurement & Supply Chain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the generator hire and service industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience with diesel generators and your leadership skills. Share specific examples of how you've improved service delivery or managed teams effectively.
✨Tip Number 3
Prepare for interviews by brushing up on technical knowledge and industry standards. Be ready to discuss compliance and safety protocols, as well as your approach to managing preventative maintenance programmes. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your interest in joining our growing team!
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in generator hire and service, and don’t forget to showcase your leadership skills and technical knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to managing service teams and ensuring compliance with safety standards. We love a good story!
Showcase Your Technical Skills: Since this role requires a strong technical understanding of diesel generators, make sure to highlight any relevant qualifications or experiences. We’re looking for someone who can guide on complex technical issues, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our growing team!
How to prepare for a job interview at Michael Page Procurement & Supply Chain
✨Know Your Generators
Make sure you brush up on your technical knowledge about diesel generators and associated electrical systems. Be ready to discuss specific models, their maintenance needs, and any recent advancements in generator technology. This will show that you're not just familiar with the basics but are genuinely passionate about the field.
✨Demonstrate Leadership Skills
As a Service Manager, you'll be leading a team of engineers. Prepare examples of how you've successfully managed teams in the past, focusing on training, performance management, and how you've driven improvements. Highlight any experiences where you’ve had to resolve conflicts or motivate your team during challenging times.
✨Understand Compliance and Safety Standards
Familiarise yourself with health and safety regulations relevant to the power generation industry. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach audits or regulatory inspections. This shows that you take safety seriously and understand its importance in service delivery.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you've had to coordinate emergency breakdown responses or manage service schedules under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.