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For Companies At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join a trendy clothing retailer at York Designer Outlets with a focus on sustainability.
- Benefits: Enjoy a competitive salary, bonus potential, free parking, and staff discounts.
- Why this job: Be part of a vibrant culture that values teamwork, innovation, and customer satisfaction.
- Qualifications: Proven leadership skills, strong commercial acumen, and a passion for customer service required.
- Other info: Opportunity to work with a brand committed to using over 40% recycled materials.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Successfully developing the trading potential by effectively managing all of the available assets the team, the space, the products and position. Maintaining exceptional customer service whilst working within company policies and procedures.
Client Details
A fantastic opportunity for a Store Manager to join a clothing retailer in York Designer Outlets. The business sells multi product clothing through a number of channels including stores & ecommerce. The also have an apparel range that is made from over 40% recycled materials.
Description
- Achieve or exceed sales targets.
- Ensure you and all team members are aware of the stores daily, weekly and period sales targets and their own personal sales targets.
- Be aware of best sellers and monitor stocks to meet demand.
- Action promotions in store effectively and on time.
- Market the the brand externally to increase brand awareness of the brand and products increasing footfall into the store.
- Provide feedback and recommendations to your Area Manager on any stock and sales issues that are affecting your store to make improvements.
- Optimise product sales by maintaining an in-stock position of all sizes available on the shop floor.
- Ensure customers are the highest priority at all times building strong customer relations.
- Manage and work to resolve promptly and effectively customer complaints.
- Be aware of all competitors' activity and pricing policies and report this to your Area Manager on a regular basis.
- Take corrective action to reverse poor performance maintaining an action plan to maximise sales.
Profile
- Track record of leading successful and driven teams.
- People focused with brilliant coaching and developing skills.
- Customer focused in your decision making.
- Strong commercial and analytical skills.
- High levels of initiative to problem solve quickly and effectively.
- The ability to work to deadlines, at pace and handle multiple priorities. Executing them seamlessly and consistently.
- Excellent communication, planning and organisational skills.
- Ability to build good relationships and provide effective feedback to key stakeholders in the business.
Job Offer
Salary up to £32k DOE – OTE £36K Commission StructureBonus PotentialFree ParkingStaff Discount
Store Manager – York
Store Manager – York
Store Manager – York
Store Manager - York employer: Michael Page Marketing
Contact Detail:
Michael Page Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - York
✨Tip Number 1
Familiarize yourself with the latest trends in retail management and customer service. This will help you demonstrate your knowledge during the interview and show that you're proactive about staying updated in the industry.
✨Tip Number 2
Prepare specific examples of how you've successfully led teams in the past. Highlight your coaching and development skills, as well as any achievements related to sales targets or customer satisfaction.
✨Tip Number 3
Research the company’s brand and its product offerings thoroughly. Understanding their market position and competitors will allow you to provide insightful feedback and suggestions during your discussions with the hiring team.
✨Tip Number 4
Showcase your problem-solving abilities by preparing to discuss challenges you've faced in previous roles and how you overcame them. This will demonstrate your initiative and capability to handle multiple priorities effectively.
We think you need these skills to ace Store Manager - York
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Store Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your relevant experience in retail management, focusing on achievements related to sales targets, team leadership, and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've successfully managed sales and improved customer satisfaction in previous roles.
Highlight Your Skills: In your application, emphasize your strong commercial and analytical skills, as well as your ability to problem-solve and manage multiple priorities effectively. Use concrete examples to illustrate these skills.
How to prepare for a job interview at Michael Page Marketing
✨Know Your Sales Targets
Make sure you understand the sales targets for the store and how your role contributes to achieving them. Be prepared to discuss how you've met or exceeded targets in previous positions.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight any specific situations where you resolved complaints effectively, as this is crucial for the Store Manager role.
✨Demonstrate Leadership Experience
Be ready to talk about your experience in leading teams. Share specific examples of how you've coached and developed team members to achieve their goals, as well as how you handle performance issues.
✨Understand the Brand and Market
Research the clothing retailer and its competitors. Be prepared to discuss how you would market the brand and increase footfall into the store, showing your understanding of the retail landscape.
