The Outnet is seeking a Customer Care Manager in London to lead daily operations of the customer service team, ensuring a seamless and premium experience for luxury clients. You will manage queries, resolve issues, and uphold brand standards across channels.
You will build VIP relationships, deliver concierge-style service, and collaborate with Buying, Merchandising and Marketing to support VIP initiatives. Strong people skills and data-driven insights are essential.
#J-18808-LjbffrVIP Luxury Customer Care Leader – Flexible Contract employer: Michael Page Legal
Join a leading UK investment and asset management firm that champions innovation and responsible investment in the energy and infrastructure sectors. With a strong commitment to employee development, you will benefit from a modern working environment that promotes hybrid working arrangements and offers competitive remuneration, including a bonus and benefits package. This role not only provides the chance to work on high-profile transactions but also fosters a collaborative culture where your contributions are valued and recognised.
