At a Glance
- Tasks: Support clients in property transactions and manage legal requirements.
- Company: Join a reputable Legal Business in central Leeds with a strong industry presence.
- Benefits: Enjoy full training, career progression, hybrid working, and great office facilities.
- Other info: Immediate interviews available; no weekend work or shift patterns.
- Why this job: Perfect for those passionate about customer service and seeking a structured career path.
- Qualifications: No experience needed; just bring your communication skills and a positive attitude.
The predicted salary is between 23810 - 26500 £ per year.
Michael Page has partnered with a reputable Legal Business in central Leeds. The organization is looking for a Property Customer Service Advisor to join the team on a permanent basis. This is an excellent opportunity for someone looking to progress their career with a reputable business that offers exceptional training and support along with a structured career path within the industry.
As a Property Customer Service Advisor, you will support clients involved in property transactions, ensuring a smooth process by managing legal requirements and coordinating with third parties and banks for an efficient journey. You will handle a range of queries via telephone and email, guiding clients through required documentation and details. The role involves assisting the conveyancing team with external queries related to cases and escalating complex issues to the technical team for resolution. You will also process documentation, input personal details, and update files accordingly.
No prior experience is required. If you are passionate about helping and supporting customers while delivering excellent service, please apply now!
- Confident telephone manner with excellent communication skills
- Ability to work in a fast-paced, customer-focused environment
- Personable and professional, capable of building long-term relationships
- Excellent team player
The salary is £23,810+ in a reputable business within the Legal Sector. Benefits include:
- No experience required; full training provided
- Excellent progression and development opportunities
- Structured career path for all employees
- Central Leeds location
- Great benefits, prestigious offices, and facilities
- Collaborative team and culture
- No shift patterns or weekend work
- Hybrid working
- Immediate interviews available
Property Customer Service Advisor in Leeds employer: Michael Page Legal
Join a leading UK investment and asset management firm that champions innovation and responsible investment in the energy and infrastructure sectors. With a strong commitment to employee development, you will benefit from a modern working environment that promotes hybrid working arrangements and offers competitive remuneration, including a bonus and benefits package. This role not only provides the chance to work on high-profile transactions but also fosters a collaborative culture where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Property Customer Service Advisor in Leeds
✨Tip Number 1
Familiarise yourself with the property and legal terminology. Understanding key terms related to property transactions will help you communicate effectively with clients and colleagues, showcasing your commitment to the role.
✨Tip Number 2
Practice your telephone communication skills. Since the role requires a confident telephone manner, consider role-playing scenarios with friends or family to build your confidence in handling customer queries.
✨Tip Number 3
Research the company culture of the legal business you're applying to. Understanding their values and work environment can help you tailor your approach during interviews and demonstrate that you’re a good fit for their team.
✨Tip Number 4
Network with professionals in the property and legal sectors. Attend local events or join online forums to connect with others in the industry, which could provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Property Customer Service Advisor in Leeds
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Property Customer Service Advisor. Tailor your application to highlight how your skills align with these needs.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant skills, particularly in customer service and communication. Use bullet points for clarity and focus on achievements that demonstrate your ability to support clients effectively.
Write a Strong Cover Letter:In your cover letter, express your passion for helping customers and your eagerness to learn. Mention why you are interested in this specific role and how you can contribute to the team at the Legal Business.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Michael Page Legal
✨Show Your Passion for Customer Service
As a Property Customer Service Advisor, your enthusiasm for helping clients is crucial. Be prepared to share examples of how you've gone above and beyond in previous roles or situations to assist customers.
✨Demonstrate Strong Communication Skills
Since the role involves handling queries via telephone and email, practice articulating your thoughts clearly. During the interview, focus on your ability to listen actively and respond effectively to questions.
✨Familiarise Yourself with Property Transactions
Even though no prior experience is required, having a basic understanding of property transactions can set you apart. Research common terms and processes related to conveyancing to show your initiative and interest in the field.
✨Emphasise Teamwork and Collaboration
This role requires working closely with a conveyancing team and other departments. Be ready to discuss your experiences as a team player and how you contribute to a positive team environment.
