At a Glance
- Tasks: Engage with clients to manage payment plans and provide top-notch customer support.
- Company: Join a leading legal recruitment firm with a focus on growth and development.
- Benefits: Earn £28,000 plus a £4,000 bonus, with full training provided.
- Other info: Thriving environment with fantastic opportunities for personal and professional growth.
- Why this job: Make a difference in clients' lives while developing your career in a supportive team.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 28000 - 28000 £ per year.
Michael Page Legal is looking for a Debt Customer Service Advisor in Leeds. This permanent position involves consultative conversations with clients regarding arrears, managing payment plans, and providing excellent customer support.
Successful candidates will have:
- Customer service experience
- Superb communication skills
- The ability to thrive in a busy environment
The role offers a salary of £28,000, a £4,000 annual bonus, full training, and excellent development opportunities within a growing team.
Debt Recovery & Customer Support Advisor - Bonus Eligible in Leeds employer: Michael Page Legal
At Michael Page Legal, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee growth and development. Located in the vibrant city of Leeds, our team enjoys competitive salaries, annual bonuses, and comprehensive training programmes, ensuring that every Debt Recovery & Customer Support Advisor can thrive in their role while contributing to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery & Customer Support Advisor - Bonus Eligible in Leeds
✨Tip Number 1
Make sure you research the company and its values before your interview. This will help you tailor your answers and show that you're genuinely interested in the role and the team.
✨Tip Number 2
Practice your communication skills! Since this role involves consultative conversations, try role-playing with a friend or family member to get comfortable discussing payment plans and customer support scenarios.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about the team dynamics and growth opportunities within the company.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress throughout the hiring process.
We think you need these skills to ace Debt Recovery & Customer Support Advisor - Bonus Eligible in Leeds
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've handled client interactions and resolved issues in the past, so share specific examples that showcase your superb communication skills.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Debt Recovery & Customer Support Advisor role. Mention how your skills align with the job description and why you’re excited about joining our team.
Keep It Professional Yet Friendly:While we love a friendly vibe, remember to keep your application professional. Use clear language and avoid slang, but don’t be afraid to let your personality shine through. We’re looking for someone who can connect with clients in a consultative manner!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our growing team!
How to prepare for a job interview at Michael Page Legal
✨Know Your Stuff
Before the interview, make sure you understand the basics of debt recovery and customer support. Brush up on common terms and processes related to payment plans and arrears. This will help you speak confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since superb communication is key for this position, prepare examples from your past experiences where you effectively resolved customer issues or handled difficult conversations. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Your Ability to Thrive Under Pressure
This role involves working in a busy environment, so be ready to discuss how you've managed high-pressure situations in the past. Think of specific instances where you successfully juggled multiple tasks or met tight deadlines, and share those stories.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
