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For Companies At a Glance
- Tasks: Support customers with claims and provide excellent service via phone, email, and social media.
- Company: Reputable insurance business in Morley with exciting growth plans.
- Benefits: Competitive salary, free parking, and a great team culture.
- Other info: Immediate interviews available; no weekend shifts!
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Experience in claims or customer service with strong communication skills.
The predicted salary is between 26200 - 26200 £ per year.
Client Details
Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business is significantly growing and has lots of exciting plans for the year in terms of expansion within the department. If you are experienced within customer services and passionate about helping and supporting clients, we would love to hear from you.
Description
As a Claims Handler, you will be working as part of a team to support customers with their active cases in relation to their existing products and services. You will be the initial first point of contact for customers, gathering all supporting documentation and handling claims and complex cases from start to finish. The role will be mainly supporting customers over the telephone and email alongside occasional webchat platforms and social media.
Profile
- Previous claims or customer service experience
- Confident telephone manner and excellent communication skills
- Thrive in a busy targeted environment
- Passionate about helping and supporting customers
- An excellent team player
Job Offer
- Salary of £26200
- Reputable insurance business in Morley
- Exciting time to join the team and good progression and development opportunities
- Competitive benefits package
- Free parking
- Accessible location from Leeds and Bradford
- Great team and culture
- No shift patterns or weekends
- Immediate interviews being held, please apply now to avoid disappointment.
Claims Handler in Leeds employer: Michael Page Legal
Contact Detail:
Michael Page Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Leeds
✨Tip Number 1
Get to know the company! Research their values and recent news. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your phone skills! Since you'll be handling claims over the phone, make sure you can communicate clearly and confidently. Try role-playing with a friend to nail down your approach.
✨Tip Number 3
Show off your teamwork! Be ready to share examples of how you've worked well in a team before. This role is all about collaboration, so let them know you’re a team player who thrives in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Claims Handler in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous claims or customer service experience. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about helping customers and how you thrive in a busy environment. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills: Since the role involves a lot of phone and email communication, make sure your application reflects your confident telephone manner and excellent communication skills. A well-written application can really set you apart!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on this exciting opportunity with our growing team!
How to prepare for a job interview at Michael Page Legal
✨Know Your Stuff
Before the interview, make sure you understand the basics of claims handling and the insurance industry. Brush up on common terms and processes so you can speak confidently about your experience and how it relates to the role.
✨Showcase Your Customer Service Skills
Since this role is all about supporting customers, be ready to share specific examples of how you've helped clients in the past. Think of situations where you went above and beyond to resolve an issue or provide excellent service.
✨Practice Your Communication
As a Claims Handler, you'll need to communicate clearly and effectively, especially over the phone and via email. Practise answering common interview questions out loud, focusing on clarity and confidence in your responses.
✨Be a Team Player
This role requires collaboration with colleagues, so be prepared to discuss how you work within a team. Share examples of successful teamwork and how you contribute to a positive team environment.