Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure efficient client onboarding and compliance.
- Company: Join a reputable law firm in Jersey known for bespoke legal solutions.
- Benefits: Enjoy a competitive salary, ongoing training, and a collaborative work environment.
- Why this job: Make an impact in a supportive culture focused on professional growth and continuous improvement.
- Qualifications: ICA Qualified with 5 years' experience in a similar role, preferably in a legal setting.
- Other info: Opportunity to manage a dynamic team across multiple time zones.
The predicted salary is between 42000 - 98000 £ per year.
The Client Take-on Manager will oversee and manage the Client Take-On Team (CToT), which supports offices across the Far East, Caribbean, and UK time zones. Responsible for overseeing a team of approximately five members, this role is focused on providing efficient and timely support while ensuring compliance with applicable local regulatory requirements.
Client Details
This is an opportunity to join a reputable medium-sized law firm in Jersey, recognised for its expertise in providing bespoke legal solutions within a professional, collaborative, and supportive working environment.
Description
- Lead, oversee, and develop the CToT team to ensure they are knowledgeable, efficient, and consistently deliver excellent client service.
- Analyse and report on key performance indicators related to Client Take-On.
- Maintain clear and effective communication with partners, fee earners, and other support functions.
- Track and monitor client onboarding progress to ensure timely completion and compliance with established procedures.
- Manage both ad hoc and ongoing client screening processes efficiently.
- Collaborate with the Compliance team for guidance, advice, and to secure compliance approval for Client Take-On files.
- Oversee ongoing monitoring for matters open for one year or longer.
- Coordinate, review, and optimise group Take-On processes in partnership with the Compliance team to enhance efficiency.
- Serve as a subject matter expert by providing training, guidance, and mentoring to the team, while developing documentation and application of the risk-based approach to client onboarding.
- Manage team performance by conducting reviews aligned with firm processes, ensuring team goals support broader organisational objectives, and promoting a culture of continuous improvement and accountability.
- Promptly escalate any arising issues or risks to fee earners, partners, the compliance team, or MLRO as appropriate.
- Provide support to the Head of Risk and other departments as needed.
- Remain informed and up to date on legal and regulatory changes that may affect client onboarding procedures.
Profile
A successful Client Take-on Manager should have:
- ICA Qualified.
- Proficiency in managing and maintaining client records and data systems.
- A solid awareness and understanding of local regulatory requirements and technical knowledge of AML.
- At least 5 years\’ industry experience and experience in a similar role, and preferably within a legal environment.
- Demonstratable experience and skills in leadership and team management.
- Strong IT skills.
Job Offer
- A competitive salary of up to £70,000, depending on experience.
- A permanent position within a reputable organisation in London.
- An opportunity to work in a collaborative environment with a focus on professional growth.
- Access to ongoing training and development resources.
If you are ready to take the next step in your career as a Client Take-on Manager, apply today!
#J-18808-Ljbffr
Client Take-on Manager employer: Michael Page Legal
Contact Detail:
Michael Page Legal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Take-on Manager
✨Tip Number 1
Familiarise yourself with the specific regulatory requirements relevant to client onboarding in the legal sector. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance and risk management.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to team development and how you've fostered a culture of continuous improvement.
✨Tip Number 3
Network with professionals in the legal industry, especially those who have experience in client take-on processes. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Stay updated on the latest trends and changes in anti-money laundering (AML) regulations. Being knowledgeable about current issues will position you as a subject matter expert and show your proactive approach to compliance.
We think you need these skills to ace Client Take-on Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client onboarding and team management. Emphasise your understanding of local regulatory requirements and any specific achievements in previous roles that align with the responsibilities of a Client Take-on Manager.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Discuss your leadership style and how you have successfully managed teams in the past. Mention your ICA qualification and how it equips you to handle compliance and regulatory challenges.
Highlight Key Skills: Clearly outline your skills in IT and data management, as well as your experience with AML regulations. Use specific examples to demonstrate your ability to analyse performance indicators and improve processes within a team setting.
Showcase Continuous Improvement: Mention any initiatives you've led or participated in that focused on enhancing efficiency and client service. This could include training programmes you've developed or implemented, showcasing your commitment to professional growth and team development.
How to prepare for a job interview at Michael Page Legal
✨Showcase Your Leadership Skills
As a Client Take-on Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to develop and motivate others.
✨Understand Regulatory Requirements
Since this role involves compliance with local regulatory requirements, make sure you brush up on relevant laws and regulations. Be ready to discuss how you've navigated compliance issues in previous roles and how you ensure adherence to these standards.
✨Demonstrate Strong Communication Skills
Effective communication is key in this position. Prepare to give examples of how you've maintained clear communication with various stakeholders, including partners and compliance teams. Consider discussing any challenges you've faced and how you overcame them.
✨Prepare for Performance Metrics Discussion
The role involves analysing key performance indicators related to client onboarding. Familiarise yourself with common KPIs in this area and be ready to discuss how you've used data to improve processes or team performance in your previous roles.
