Engineering & ManufacturingSubsector: Operations ManagementSector: Industrial / ManufacturingWhere: Huw PainterSenior Management & Site Leadership RoleGrowing industrial installation and engineering services providerAbout Our Client Our client is a rapidly expanding SME business in Rochdale who specialise in industrial installations, engineering services and equipment maintenance.They are a trusted provider of industrial installation, maintenance, and engineering services, supporting customers across sectors including distribution, Retail, Hospitality, manufacturing, logistics, warehousing, food production, utilities, and industrial processing.With a reputation built on quality, safety, and customer service, they are entering an exciting phase of growth and investment and are looking for a leader who can help scale up operations while maintaining exceptional service standards. Job Description We are looking for an ambitious and commercially focused Head of Operations to lead and develop the businessThis is a senior leadership role with full responsibility for the safe, efficient, and profitable delivery of installation projects, maintenance services, engineering support, and customer contracts, running all site operations. Reporting directly to the Managing Director, you will play a critical role in driving operational performance, customer satisfaction, business growth, and operational excellence.The successful candidate will combine strong operational leadership with a hands-on understanding of industrial engineering, field service delivery, project management, and health & safety compliance.As Head of Operations, you will oversee the day-to-day delivery of maintenance engineering, equipment installation and service activities, ensuring projects are completed safely, on time, within budget, and to the highest standards.You will lead multiple teams across project management, engineering, field service, and operational support functions, while working closely with Sales, Finance, and the Board to achieve strategic business objectives.Operational LeadershipLead all installation, maintenance, and service operations across the business.Drive a culture of safety, accountability, quality, and continuous improvement.Monitor operational performance against KPI, SLA, and financial targets.Project & Service DeliveryEnsure successful delivery of installation projects from planning through to completion.Oversee field service operations, maintenance programmes, and reactive service activities.Improve project execution, resource utilisation, and operational efficiency.Manage workloads, scheduling, labour planning, and contractor resources.Support commercial teams in securing and mobilising new contracts.Financial & Commercial ManagementManage operational budgets, profitability, and cost controls.Drive improvements in project margins, service productivity, and operational efficiency.Contribute to strategic planning, forecasting, and business growth initiatives.Ensure compliance with relevant industry legislation, regulations, and company standards.Promote best practices in risk management and safe working procedures.Leadership & People DevelopmentLead, motivate, and develop operational managers and engineering teams.Build a high-performance culture focused on engagement, accountability, and results.Support talent development, succession planning, and skills growth.Encourage collaboration across all departments and business functions.The Successful Applicant You are an experienced operational leader who thrives in a fast-paced engineering, manufacturing or industrial services environment. You have a proven ability to manage site operations while balancing customer expectations, commercial performance, and team development.You are equally comfortable discussing business strategy in the boardroom and supporting operational teams in the field.Must understand EBITDA and be able to manage a full P&LSignificant senior operations leadership experience within an industrial services, manufacturing, engineering services, installations, maintenance, or field service environment.Strong understanding of project delivery, service operations, engineering support, and resource planning.Demonstrable experience improving operational performance and profitability.Sound commercial and financial management capability.Strong knowledge of health, safety, and compliance requirements within industrial environments.Full UK Driving Licence.Degree or professional qualification in Engineering, Operations Management, Manufacturing, Business Management, or a related discipline is helpfulExperience within industrial installations, materials handling, automation, mechanical or electrical engineering or manufacturing sectors.IOSH, NEBOSH, or equivalent Health & Safety qualification would be useful but not essentialExperience leading business transformation or operational improvement programmes.
Operations and Development Executive in Rochdale employer: Michael Page International
Michael Page is an excellent employer, offering a dynamic work environment in Leeds that fosters professional growth and development. With a strong focus on mentoring and team collaboration, employees benefit from hybrid working arrangements and a competitive salary package, including performance-based bonuses. Joining this multinational organisation means being part of a high-growth team dedicated to delivering exceptional tax compliance services across diverse sectors.
Contact Details:
Michael Page International Recruitment Team
