At a Glance
- Tasks: Lead VIP experiences and coordinate high-profile events for elite guests.
- Company: Prestigious financial services firm in West London.
- Benefits: Competitive salary, comprehensive benefits, and a dynamic work environment.
- Other info: Permanent role with opportunities for professional growth in a fast-paced setting.
- Why this job: Make a lasting impression on VIPs while enhancing your event management skills.
- Qualifications: Experience with UHNW individuals, excellent customer service, and strong organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
My client based in West London is seeking an experienced and highly professional Executive Services Lead to deliver an exceptional experience for their VIP guests and senior stakeholders. This is a unique opportunity to take ownership of executive hospitality, visitor services and VIP protocol within a prestigious and fast-paced environment.
The successful candidate will oversee high-profile visits, coordinate bespoke events and travel arrangements, manage chauffeur services, and ensure every guest interaction reflects the highest standards of service and professionalism. Working closely with executive assistants, protocol teams and senior leaders, you will play a key role in creating seamless, memorable experiences for visitors from around the world.
Executive Services Lead Responsibilities:
- Lead the delivery of exceptional VIP and executive guest experiences, acting as the key point of contact for high-profile visitors.
- Plan and coordinate VIP visits, corporate events and hospitality services, ensuring every detail is executed to the highest standard.
- Manage guest events, including coordinating with outsourced catering companies.
- Manage complex visitor logistics, including itineraries, travel arrangements, accommodation, meeting schedules and office allocations.
- Manage chauffeur service.
- Oversee front-of-house operations, executive hospitality areas and chauffeur services to ensure a seamless guest experience.
- Build strong relationships with executive assistants, protocol teams and other stakeholders to support the successful delivery of VIP engagements.
- Drive continuous improvement by analysing guest feedback, maintaining operational excellence and providing insights and recommendations to senior leadership.
The Successful Applicant
A successful Executive Services Lead should have:
- Experience of providing concierge service to VIP and UHNW individuals.
- Experience of managing events.
- Excellent customer service skills.
- Strong organisational and multitasking skills.
- Proficiency in handling confidential information with discretion.
- Excellent communication and coordination abilities.
What's on Offer
Salary ranging from 65,000 to 80,000, dependent on the level of experience. Comprehensive benefits package. Permanent position based in West London. Based in the office, 5 days a week.
If you're interested in this role, apply now.
Executive Services Lead employer: Michael Page International
Michael Page is an excellent employer, offering a dynamic work environment in Leeds that fosters professional growth and development. With a strong focus on mentoring and team collaboration, employees benefit from hybrid working arrangements and a competitive salary package, including performance-based bonuses. Joining this multinational organisation means being part of a high-growth team dedicated to delivering exceptional tax compliance services across diverse sectors.
Contact Details:
Michael Page International Recruitment Team
