ER & Operations Lead

ER & Operations Lead

Full-Time 53000 - 53000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead Employee Relations and People Operations across a multi-site organisation.
  • Company: Join a leading financial services organisation with a focus on people.
  • Benefits: Up to £53,000 salary, hybrid working, private medical insurance, and 25 days leave.
  • Other info: Opportunities for professional development and exposure to senior stakeholders.
  • Why this job: Make a genuine impact while shaping the people function in a dynamic environment.
  • Qualifications: Strong ER background and knowledge of UK employment law required.

The predicted salary is between 53000 - 53000 £ per year.

Client Details

Lead Employee Relations and People Operations activities across a multi-site organisation, acting as the first point of contact for complex ER matters while supporting policy, governance, compliance and operational improvement.

You'll partner with managers and senior stakeholders to deliver a consistent, high-quality people service.

Are you an experienced HR professional looking for a role that combines Employee Relations expertise with People Operations leadership?

We're supporting a leading financial services organisation in the search for an ER & Operations Lead.

This is a newly created role offering the opportunity to make a genuine impact across a multi-site business while helping to shape and enhance the people function.

  • Description
  • Acting as the lead contact for complex Employee Relations matters
  • Coaching and supporting managers through disciplinary, grievance, absence, performance and capability cases
  • Overseeing people processes across the full employee lifecycle
  • Maintaining and developing HR policies, procedures and governance frameworks
  • Supporting risk, compliance and regulatory activities, including SMCR requirements
  • Analysing people data and trends to drive continuous improvement
  • Identifying opportunities to improve processes and enhance the employee experience
  • Profile
  • Strong Employee Relations background
  • Experience within HR Operations, Shared Services or People Partnering
  • Knowledge of UK employment law and HR best practice
  • Experience within a regulated environment would be advantageous
  • SMCR experience would be beneficial
  • Job Offer
  • Salary up to £53,000
  • Hybrid working (50% office based)
  • Solihull location with free parking
  • 35-hour working week
  • Exposure to senior stakeholders and strategic projects
  • Private medical insurance
  • Matched pension contributions
  • 25 days annual leave plus bank holidays and your birthday off
  • Opportunities for professional development and career progression.
  • A chance to make a real impact in a regulated, purpose-driven organisation.
  • #J-18808-Ljbffr

ER & Operations Lead employer: Michael Page HR

Join a leading international business as a Senior Compensation Manager, where you will have the opportunity to spearhead significant compensation projects across multiple EU countries. With a strong emphasis on hybrid working, you can enjoy a flexible work-life balance while contributing to meaningful initiatives that align compensation strategies with key benefit changes. The company fosters a culture of growth and collaboration, offering competitive salaries, generous benefits, and the chance to make a real impact in your role.

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Contact Details:

Michael Page HR Recruitment Team

We think you need these skills to ace ER & Operations Lead

Employee Relations Expertise
HR Operations Knowledge
Shared Services Experience
People Partnering Skills
UK Employment Law Knowledge
HR Best Practice Understanding
Regulated Environment Experience