At a Glance
- Tasks: Manage daily operations of a healthcare department and ensure smooth service delivery.
- Company: Established independent optical practice known for personalised eye care.
- Benefits: Competitive salary, performance bonuses, ongoing training, and staff discounts.
- Other info: Great career progression opportunities in a friendly workplace.
- Why this job: Lead a team in a supportive environment while making a difference in patient care.
- Qualifications: Experience in an optical practice and strong leadership skills required.
The predicted salary is between 36450 - 44550 £ per year.
Job Description
As a Practice Manager you will oversee the day-to-day running of a healthcare department within the retail industry.
You will keep local operations organised and help the wider business deliver a smooth service for customers.
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Client Details
\n An established independent optical practice with a strong reputation for delivering personalised eye care and exceptional customer service, committed to putting patients at the heart of everything they do.
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- Description
- \n \n
- Manage the daily running of the healthcare department to keep services organised and available.
\n - Plan day-to-day activities and priorities so work is completed efficiently.
\n - Monitor operational standards and address issues promptly to maintain a reliable service.
\n - Coordinate department resources to support consistent customer service.
\n - Oversee rotas, staffing, training, and team development.
\n - Monitor KPIs, sales performance, and business objectives.
\n - Manage stock control and supplier relationships.
\n - Ensure compliance with industry regulations and company policies.
\n - Support the Optometrists by creating an efficient and well-organised practice environment.
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\n - Profile
- \n A successful Practice Manager should have:
\n \n - Experience maintaining accurate records and handling operational information.
\n - Confidence resolving day-to-day issues in a practical and timely way.
\n - The ability to monitor standards and follow clear processes.
\n - Experience coordinating resources to keep services running smoothly.
\n - Previous experience working within an optical practice is essential, you do not need to be a qualified Optometrist.
\n - Experience in a management, supervisory, or senior optical role.
\n - Strong leadership and people management skills.
\n - Excellent communication and organisational abilities.
\n - Commercial awareness with a focus on business performance.
\n - Passion for delivering outstanding patient and customer service.
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\n - Job Offer
- \n \n
- Permanent employment contract.
\n - Salary of £27,000 to £30,000, dependent on the level of experience.
\n - Performance-related bonus.
\n - Ongoing training and development.
\n - Career progression opportunities.
\n - Supportive and friendly working environment.
\n - Staff discounts and additional benefits.
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\n If you're interested in this role, apply now for further information please give Surina a call on .
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\n People are at the heart of Michael Page.
We are committed to creating an inclusive environment.
As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences.
If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Practice Manager - Birmingham employer: Michael Page Healthcare
As a leading organisation in the pharmacy industry, this company offers a dynamic work environment in Hertfordshire where employees are valued and supported. With a strong commitment to professional development, pharmacists can expect ample opportunities for growth and advancement while contributing to a culture that prioritises excellent customer service and quality care. The company's dedication to employee wellbeing and a collaborative atmosphere makes it an exceptional place to build a rewarding career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager - Birmingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Michael Page Healthcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Michael Page Healthcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Michael Page Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Practice Manager - Birmingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Michael Page Healthcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Michael Page Healthcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Michael Page Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Michael Page Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Michael Page Healthcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Michael Page Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
