At a Glance
- Tasks: Provide top-notch support to clients on HR, payroll, and finance queries.
- Company: Join a medium-sized business services organisation known for reliability.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Collaborative team environment with a focus on professional development.
- Why this job: Make a real difference by helping clients navigate important HR and finance matters.
- Qualifications: Strong customer service skills and ability to multitask effectively.
The predicted salary is between 25000 - 32000 £ per year.
The Customer Service Advisor (HR, Payroll Finance Services) will provide exceptional support to clients by resolving queries and delivering accurate information on HR, payroll, and finance-related matters.
This role is ideal for someone with a strong customer service focus and the ability to manage multiple tasks effectively.
Client Details This opportunity is with a medium-sized organisation in the business services sector, known for its focus on providing professional and reliable support solutions.
The company is committed to excellence in secretarial and business support services.
Description Respond promptly and professionally to customer queries via phone, email, or other communication channels.
Provide accurate information and guidance on HR, payroll, and finance-related processes.
Maintain detailed records of customer interactions and resolutions using internal systems.
Collaborate with other departments to ensure timely resolution of client issues.
Proactively identify and escalate complex queries to the appropriate teams.
Contribute to improving customer service processes and procedures.
Maintain confidentiality and adhere to data protection regulations at all times.
Support other team members and share knowledge to ensure consistent service delivery.
Profile A successful Custome...
