This Admin/Customer Service role requires a detail-oriented individual to provide efficient support in secretarial and business operations. The position focuses on delivering exceptional customer service and administrative assistance in a fast-paced environment.
Client Details
The employer is a medium-sized organisation, known for its commitment to efficiency and professionalism. They focus on providing high-quality services and value their employees for their contributions to the business.
Description
- Provide administrative support to ensure smooth daily operations.
- Liaise with suppliers to ensure processes remain efficient
- Respond to customer queries via phone, email, and other communication channels.
- Maintain accurate records and documentation for business processes.
- Coordinate schedules and appointments to support team efficiency.
- Assist in resolving customer issues with professionalism and care.
- Update and manage databases to ensure information accuracy.
- Prepare reports and documentation as required by management.
- Support team members in achieving departmental goals and objectives.
Profile
The successful Admin/Customer Service professional should have:
- Strong organisational and time-management skills.
- Proficiency in using common office software and tools.
- Excellent written and verbal communication abilities.
- A proactive attitude towards problem-solving and multitasking.
- A focus on delivering high-quality customer experiences.
Job Offer
- Temporary role with the possibility of extension.
- Opportunities to develop your skills within a supportive team.
- A collaborative and well-structured working culture.
