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- Tasks: Manage customer credit accounts and ensure timely payments.
- Company: Reputable retail organisation with a strong commitment to quality.
- Benefits: Competitive salary, job stability, pension scheme, and professional development opportunities.
- Other info: Perfect for detail-oriented individuals looking to grow their career.
- Why this job: Join a dynamic team and make a real impact in financial operations.
- Qualifications: Proficiency in financial software, strong analytical skills, and excellent communication.
The predicted salary is between 30000 - 40000 £ per year.
The role of Credit Controller in the retail industry involves managing and maintaining the credit accounts of customers to ensure timely payments. This permanent position is an excellent opportunity to contribute to the Accounting and Finance department while ensuring smooth financial operations.
This opportunity is working for a well established organisation in the retail sector, known for its strong presence and commitment to delivering high-quality products to its customers. The company offers a professional and structured environment, ideal for individuals looking to make an impact in the financial operations of a well-established business.
Description
- Monitor customer accounts and ensure timely collection.
- Conduct regular chasing of overdue invoices via telephone and email.
- Maintain accurate records of collection activity.
- Negotiate payment plans with customers where appropriate.
- Escalate high-risk or overdue accounts to the Senior Credit Controller.
- Investigate and resolve customer queries relating to invoices, payments, and credit notes.
- Liaise with internal departments to resolve disputes.
- Monitor and follow up on outstanding queries to ensure prompt resolution.
- Work closely with customers to address payment delays.
- Post and allocate customer payments accurately and in a timely manner.
- Investigate and resolve unallocated cash.
- Support bank reconciliation processes where required.
- Maintain accurate customer account balances.
- Review and action the daily credit hold list.
- Produce and distribute customer statements.
- Provide copies of invoices and documentation as requested.
- Maintain up-to-date customer account information.
- Update EDI systems and customer portals where required.
- Assist with credit checks for new and existing customers.
- Monitor customer payment performance.
- Flag potential bad debts to the Senior Credit Controller.
- Support credit limit reviews of outstanding balances.
Profile
A successful Credit Controller should have:
- Proficiency in using financial software and systems.
- Strong numerical and analytical skills.
- Excellent communication and negotiation abilities.
- A proactive approach to problem-solving and attention to detail.
- The ability to work effectively both independently and as part of a team.
Job Offer
- Competitive salary.
- Permanent role with job stability in a reputable company.
- Company pension scheme.
- Opportunities for professional development within the Accounting & Finance department.
If you are an organised and detail-oriented individual looking to grow your career as a Credit Controller, we encourage you to apply today.
Credit controller in Sittingbourne employer: Michael Page Finance
Contact Detail:
Michael Page Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit controller in Sittingbourne
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and finance sectors. You never know who might have a lead on a Credit Controller position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your financial software skills. Be ready to discuss how you've used these tools in past roles, as this will show you're the right fit for managing customer accounts effectively.
✨Tip Number 3
Practice your negotiation skills! Role-play with a friend to get comfortable discussing payment plans and resolving disputes. This will help you shine during interviews and demonstrate your proactive approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Credit controller in Sittingbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing credit accounts and collecting payments. Use keywords from the job description to show we’re on the same page!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've successfully handled overdue invoices or negotiated payment plans. Let us see your personality!
Showcase Your Skills: Don’t forget to mention your proficiency with financial software and your strong analytical skills. We want to know how you can contribute to our smooth financial operations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at Michael Page Finance
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data all the time. Brush up on your numerical skills and be ready to discuss how you've managed accounts in the past. Be prepared to share specific examples of how you’ve successfully chased overdue invoices or negotiated payment plans.
✨Master the Art of Communication
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you would explain complex financial concepts to customers who might not have a finance background. Role-play scenarios where you need to resolve disputes or negotiate terms.
✨Show Your Problem-Solving Skills
Credit Controllers often face challenges that require quick thinking. Prepare to discuss times when you've had to investigate and resolve customer queries or payment issues. Highlight your proactive approach and attention to detail in these situations.
✨Familiarise Yourself with Financial Software
Since proficiency in financial software is crucial, make sure you’re comfortable discussing any relevant systems you’ve used. If you know the specific software the company uses, mention your experience with it. This shows you're ready to hit the ground running!