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For Companies At a Glance
- Tasks: Negotiate repayment plans and ensure compliance with financial regulations while providing excellent customer service.
- Company: Join a market-leading company focused on customer satisfaction and innovative financial solutions.
- Benefits: Enjoy hybrid working options after two months and a convenient location just 5 minutes from the station.
- Why this job: This role offers a chance to develop strong communication skills and make a real impact on clients' financial situations.
- Qualifications: Excellent communication, persistence, attention to detail, problem-solving abilities, and financial acumen are essential.
- Other info: Ideal for those who thrive in challenging conversations and want to help clients manage their debts.
The predicted salary is between 36000 - 60000 £ per year.
Handle delinquent accounts by contacting clients to negotiate repayment plans and ensure compliance with financial regulations. Strong communication skills and persistence are key.
The client emphasises customer satisfaction, regulatory compliance, and innovative financial solutions to meet the diverse needs of their clientele.
- Contacting clients with overdue payments to discuss their financial situation.
- Negotiating repayment plans that are feasible for clients and beneficial for the company.
- Monitoring account status and updating records with payment activities.
- Collaborating with legal and compliance teams to handle complex cases.
- Providing excellent customer service while maintaining a firm stance on debt recovery.
- Ensuring compliance with financial regulations and company policies.
Profile
- Excellent communication skills: Capable of negotiating and handling difficult conversations with clients.
- Persistence and resilience: Able to manage rejection and maintain a positive attitude.
- Attention to detail: Ensures accurate record-keeping and compliance with regulations.
- Problem-solving abilities: Finds creative solutions to help clients manage their debts.
- Customer service orientation: Balances firm debt recovery with excellent client support.
- Financial acumen: Understands financial products and regulatory requirements.
Job Offer
- 5 min walk from a main line station
- Hybrid working after 2 months
- Market leading company
Recoveries Account manager employer: Michael Page Finance
Contact Detail:
Michael Page Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recoveries Account manager
✨Tip Number 1
Brush up on your negotiation skills! Since the role involves discussing repayment plans with clients, practice how to approach difficult conversations while maintaining a positive rapport. Role-playing scenarios with friends or family can help you feel more confident.
✨Tip Number 2
Familiarise yourself with financial regulations and compliance standards relevant to debt recovery. Understanding these will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've creatively resolved issues in past roles. This will highlight your capability to find solutions that benefit both clients and the company.
✨Tip Number 4
Emphasise your customer service orientation in conversations. Be ready to discuss how you balance firm debt recovery with excellent client support, as this is crucial for the Recoveries Account Manager position.
We think you need these skills to ace Recoveries Account manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills, persistence, and problem-solving abilities. Use specific examples from your past experiences that demonstrate your success in managing delinquent accounts or negotiating repayment plans.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer service orientation and your understanding of financial regulations. Mention how your skills align with the company's focus on customer satisfaction and compliance.
Showcase Relevant Experience: If you have experience in debt recovery or financial services, be sure to detail this in your application. Highlight any achievements or metrics that showcase your effectiveness in similar roles.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or inconsistencies. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Michael Page Finance
✨Showcase Your Communication Skills
Since the role requires strong communication abilities, prepare to demonstrate how you effectively negotiate and handle difficult conversations. Think of examples from your past experiences where you successfully resolved conflicts or reached agreements.
✨Demonstrate Persistence and Resilience
The interviewers will be looking for candidates who can manage rejection and maintain a positive attitude. Be ready to share stories that highlight your persistence in overcoming challenges, especially in customer interactions.
✨Highlight Your Attention to Detail
Accuracy is crucial in this role, so be prepared to discuss how you ensure compliance with regulations and maintain precise records. You might want to mention specific tools or methods you use to keep track of important information.
✨Emphasise Problem-Solving Skills
This position requires creative solutions for clients managing their debts. Think of instances where you identified a problem and implemented an innovative solution, particularly in financial contexts or customer service scenarios.
