As a administrator, you'll be the first point of contact for customers, helping to resolve their queries and ensuring a smooth experience. Based in Tunbridge Wells, this role is key to maintaining excellent customer relationships and supporting the day-to-day operations of the business.
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Client Details
This opportunity is with a global company in based, in Tunbridge Wells.
Description
- Respond to customer queries promptly and professionally, ensuring a high standard of service.
- Provide accurate information about products and services.
- Handle customer complaints and resolve issues efficiently.
- Maintain and update customer records in the system.
- Collaborate with other departments to address customer needs.
- Monitor and manage customer service emails and calls.
- Identify opportunities to improve customer satisfaction.
- Support the team with administrative tasks as required.
- Assist with office admin duties
Profile
A successful administrator should have:
- Strong communication and interpersonal skills.
- Experience in a customer service advisor role or as an administrator
- Ability to handle queries and complaints with a calm and professional approach.
- Good organisational skills and attention to detail.
- Proficiency in using computer systems and databases.
- A proactive attitude and problem-solving mindset.
Job Offer
- A permanent position based in Tunbridge Wells.
- Salary dependent on the level of experience.
- Benefits to be confirmed.
If you're interested in this role, apply now.
People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. xgikmsk If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
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Administrator in Royal Tunbridge Wells employer: Michael Page Finance Careers
As a Financial Accountant with a local authority in London, you will be part of a dynamic team dedicated to maintaining financial integrity and transparency within the public sector. The organisation fosters a supportive work culture that values professional development, offering opportunities for growth and advancement while contributing to meaningful community impact. Enjoy the unique advantage of working in a vibrant city, where your expertise will play a crucial role in shaping effective financial operations.
Contact Details:
Michael Page Finance Careers Recruitment Team
