Credit Control Team Leader

Credit Control Team Leader Location: Blackburn Salary: Up to £35,000 per annum Contract: Full-time, Permanent Working Pattern: Hybrid - 3 days in office, 2 days WFH Client Details As Credit Control Team Leader, you'll be responsible for overseeing the day-to-day credit control operation, ensuring outstanding debts are managed effectively and customer accounts are kept within agreed terms. You'll lead and support a team of credit controllers, monitor performance and work closely with internal departments and customers to resolve queries and minimise overdue debt. Description The key responsibilities of a Credit Control Team Leader: Leading, motivating and developing the credit control team Managing the day-to-day credit control function Monitoring aged debt and ensuring outstanding balances are actively pursued Setting and monitoring team KPIs and performance targets Reviewing customer accounts and credit limits Handling escalated customer queries and complex debt issues Working closely with sales, finance and other departments to resolve account queries Producing regular aged debt and performance reports Identifying opportunities to improve credit control processes and procedures Supporting cash collection and maintaining strong cash flow En...