At a Glance
- Tasks: Install and support cutting-edge industrial laser systems while solving technical challenges.
- Company: Join a well-established, innovative company in the industrial and manufacturing sector.
- Benefits: Enjoy a competitive salary, full training, and flexible working arrangements.
- Other info: Opportunities for international travel and career development in a high-tech business.
- Why this job: Make a real impact with advanced technologies in a fast-paced environment.
- Qualifications: Experience in engineering or technical roles, strong problem-solving skills required.
The predicted salary is between 45000 - 45000 € per year.
This Service Engineer role offers an exciting opportunity to work within the industrial and manufacturing sector. The position requires expertise in engineering and manufacturing processes, as well as a commitment to maintaining high standards in service delivery.
Client Details
The employer is a well-established organisation in the industrial and manufacturing industry. Known for its innovative approach to engineering solutions, the company operates with a dedicated focus on quality and efficiency in its small‑sized team.
Description
- Installing and supporting industrial laser and automation systems at customer facilities.
- Diagnosing and resolving mechanical, electrical and process‑related faults both remotely and on‑site.
- Providing technical support to customers during production operations.
- Supporting machine testing and factory acceptance testing prior to shipment.
- Performing preventative maintenance and service inspections on installed equipment.
- Assisting customers with setup, optimisation and process adjustments for laser applications.
- Documenting service activities, technical issues and resolutions through internal systems and service reports.
- Working closely with Engineering, Production and Applications teams to provide feedback from the field that supports continuous product improvement.
- Supporting customer training during machine installation and commissioning.
- Responding to service tickets and technical enquiries in a timely and professional manner.
- Travelling to customer sites (UK and international) as required to support installations, upgrades and service activities.
- Maintaining a safe, organised and professional working environment when operating both internally and at customer facilities.
Profile
A successful Service Engineer should have:
- Equivalent experience in an engineering or technical discipline (electrical, mechanical, mechatronics or automation preferred).
- Experience working in a service, maintenance or commissioning role within industrial equipment or automation environments.
- Strong fault‑finding skills across mechanical, electrical and control systems.
- Ability to read technical drawings, electrical schematics and system documentation.
- Comfortable working independently at customer sites while representing the company professionally.
- Strong attention to detail and commitment to delivering high‑quality technical support.
- Positive, proactive approach to problem solving.
- Good organisational skills and ability to manage service tasks effectively.
- Strong communication skills with the ability to explain technical issues clearly to customers and internal teams.
- Willingness to travel nationally and internationally when required.
- Desire to continuously learn and develop technical knowledge in laser and automation technologies.
- Ability to thrive in a fast‑paced, customer‑focused environment.
Job Offer
- £45,000
- Full training on our laser systems, automation platforms and service procedures.
- Opportunities to work with advanced laser and robotic technologies used in medical, EV and high‑tech industries.
- Exposure to international customers and real‑world manufacturing environments.
- A clear development pathway within a fast‑growing, high‑technology business.
- Pension, life insurance and standard company benefits.
- 37‑hour full‑time role with flexible working arrangements within business needs.
- Opt‑in compressed hours option.
If you're ready to take the next step in your engineering and manufacturing career, apply today for this exciting Service Engineer opportunity in Pontypridd!
Field Service Engineer in Pontypridd employer: Michael Page Engineering & Manufacturing
Join a dynamic and innovative team as a Field Service Engineer in Pontypridd, where you'll have the opportunity to work with cutting-edge laser and automation technologies in a supportive and collaborative environment. The company prioritises employee growth, offering comprehensive training and a clear development pathway, alongside competitive benefits such as pension and life insurance. With a focus on quality and efficiency, this small-sized organisation fosters a culture of excellence and encourages a proactive approach to problem-solving, making it an excellent employer for those seeking meaningful and rewarding work.
Contact Detail:
Michael Page Engineering & Manufacturing Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Pontypridd
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and manufacturing sectors. Attend industry events or join relevant online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your fault-finding abilities and technical knowledge during interviews. Bring examples of past projects or challenges you've tackled to showcase your expertise in mechanical and electrical systems.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website, express your interest, and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! Be ready to discuss how you handle on-site challenges and customer interactions. Employers love candidates who can think on their feet and maintain professionalism under pressure, especially in fast-paced environments.
We think you need these skills to ace Field Service Engineer in Pontypridd
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience in engineering and any relevant skills, especially those related to mechanical and electrical systems. We want to see how your background fits with our innovative approach!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can contribute to our team. Be sure to mention your commitment to high standards in service delivery, as that’s key for us.
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. Give examples of how you've diagnosed and resolved faults in the past. We love candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Michael Page Engineering & Manufacturing
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially in electrical, mechanical, and automation systems. Be ready to discuss specific projects or experiences where you've diagnosed and resolved faults, as this will show your practical expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about situations where you had to think on your feet or adapt quickly to changing circumstances, as this role requires a proactive approach to problem-solving.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You’ll need to demonstrate that you can communicate effectively with both customers and internal teams, so consider role-playing with a friend to refine your explanations.
✨Be Ready to Travel
Since the job involves travelling to customer sites, be prepared to discuss your flexibility and willingness to travel. Highlight any previous experience you have working independently in different environments, as this will reassure them of your adaptability.
