At a Glance
- Tasks: Install and support cutting-edge industrial laser and automation systems at customer sites.
- Company: Join a well-established, innovative organisation in the industrial and manufacturing sector.
- Benefits: Earn £45,000 with full training, flexible hours, and great company perks.
- Other info: Travel opportunities and a clear development pathway in a fast-growing tech business.
- Why this job: Make a real impact while working with advanced technologies in a dynamic environment.
- Qualifications: Experience in engineering or technical roles, strong fault-finding skills, and a proactive attitude.
The predicted salary is between 45000 - 45000 € per year.
This Service Engineer role offers an exciting opportunity to work within the industrial and manufacturing sector. The position requires expertise in engineering and manufacturing processes, as well as a commitment to maintaining high standards in service delivery.
Client Details
The employer is a well-established organisation in the industrial and manufacturing industry. Known for its innovative approach to engineering solutions, the company operates with a dedicated focus on quality and efficiency in its small‑sized team.
Description
- Installing and supporting industrial laser and automation systems at customer facilities.
- Diagnosing and resolving mechanical, electrical and process‑related faults both remotely and on‑site.
- Providing technical support to customers during production operations.
- Supporting machine testing and factory acceptance testing prior to shipment.
- Performing preventative maintenance and service inspections on installed equipment.
- Assisting customers with setup, optimisation and process adjustments for laser applications.
- Documenting service activities, technical issues and resolutions through internal systems and service reports.
- Working closely with Engineering, Production and Applications teams to provide feedback from the field that supports continuous product improvement.
- Supporting customer training during machine installation and commissioning.
- Responding to service tickets and technical enquiries in a timely and professional manner.
- Travelling to customer sites (UK and international) as required to support installations, upgrades and service activities.
- Maintaining a safe, organised and professional working environment when operating both internally and at customer facilities.
Profile
A successful Service Engineer should have:
- Equivalent experience in an engineering or technical discipline (electrical, mechanical, mechatronics or automation preferred).
- Experience working in a service, maintenance or commissioning role within industrial equipment or automation environments.
- Strong fault‑finding skills across mechanical, electrical and control systems.
- Ability to read technical drawings, electrical schematics and system documentation.
- Comfortable working independently at customer sites while representing the company professionally.
- Strong attention to detail and commitment to delivering high‑quality technical support.
- Positive, proactive approach to problem solving.
- Good organisational skills and ability to manage service tasks effectively.
- Strong communication skills with the ability to explain technical issues clearly to customers and internal teams.
- Willingness to travel nationally and internationally when required.
- Desire to continuously learn and develop technical knowledge in laser and automation technologies.
- Ability to thrive in a fast‑paced, customer‑focused environment.
Job Offer
- £45,000
- Full training on our laser systems, automation platforms and service procedures.
- Opportunities to work with advanced laser and robotic technologies used in medical, EV and high‑tech industries.
- Exposure to international customers and real‑world manufacturing environments.
- A clear development pathway within a fast‑growing, high‑technology business.
- Pension, life insurance and standard company benefits.
- 37‑hour full‑time role with flexible working arrangements within business needs.
- Opt‑in compressed hours option.
If you're ready to take the next step in your engineering and manufacturing career, apply today for this exciting Service Engineer opportunity in Pontypridd!
Field Service Engineer in Pontypridd employer: Michael Page Engineering & Manufacturing
Join a dynamic and innovative team as a Field Service Engineer in Pontypridd, where you'll have the opportunity to work with cutting-edge laser and automation technologies. Our company fosters a supportive work culture that prioritises employee growth through comprehensive training and a clear development pathway, all while offering competitive benefits such as pension and life insurance. With a focus on quality and efficiency, we encourage a proactive approach to problem-solving in a fast-paced environment, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Detail:
Michael Page Engineering & Manufacturing Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Pontypridd
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and manufacturing sectors. Attend industry events or join relevant online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with industrial laser systems and automation technologies. This can really set you apart during interviews and give you a chance to demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers, especially around technical questions. The more comfortable you are discussing your skills and experiences, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Field Service Engineer in Pontypridd
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your engineering experience and skills relevant to the role. We want to see how your background fits with our focus on quality and efficiency in the industrial sector.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the Service Engineer role and how you can contribute to our innovative approach at StudySmarter.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical challenges in the past. We love a proactive approach, so let us know how you’ve resolved issues effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Pontypridd!
How to prepare for a job interview at Michael Page Engineering & Manufacturing
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially around mechanical, electrical, and automation systems. Be ready to discuss specific projects or experiences where you've diagnosed and resolved faults, as this will show your practical expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to think on your feet or adapt quickly to changing situations. This role requires a proactive approach, so highlight your ability to find solutions under pressure.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You’ll need to communicate effectively with customers and internal teams, so being able to break down information will be key. Consider doing mock interviews with friends to refine your communication style.
✨Demonstrate Your Commitment to Quality
The company values high standards in service delivery, so be prepared to discuss how you ensure quality in your work. Share any experiences where you’ve gone above and beyond to maintain safety and professionalism, especially in customer-facing situations.