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For Companies At a Glance
- Tasks: Train and assess new drivers while delivering products efficiently.
- Company: Join Martin Brower, a leader in global supply chain solutions for iconic restaurant brands.
- Benefits: Enjoy free meals, private healthcare, exclusive discounts, and a supportive workplace culture.
- Why this job: Be part of a high-performance team where every delivery matters and your voice is valued.
- Qualifications: Must have Level 2 English & Maths, up-to-date Driver CPC, and strong customer service skills.
- Other info: Flexible 4 on 4 off schedule with competitive pay and allowances for training and assessing.
Job Description
Join Martin Brower as a Customer Service Driver – Assessor or Trainer
Are you an experienced Class 1 Customer Service Driver who is ready to become an assessor or trainer?
Client Details
Page Outsourcing are working on behalf of Martin Brower, a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands for over 90 years.
Martin Brower fosters a people-first culture, ensuring every individual feels valued and supported. Creating an inclusive and supportive environment where every voice is heard, respected and appreciated.
Description
Join Martin Brower as a Customer Service Driver – Assessor or TrainerAre you an experienced Class 1 Customer Service Driver who is ready to become an assessor or trainer?First off, we will train you up to be an assessor and/or trainer, and during your first few months you will be mostly training or assessing our new colleagues as we ramp up to full capacity. When not training or assessing you will be undertaking the usual duties of a Customer Service Driver helping us develop our transport operations and be part of our network expansion from day 1.As a key part of our team, you'll be responsible for delivering a mix of ambient, chilled, and frozen products-up to 4 drops per shift-ensuring each delivery is completed efficiently and accurately, in line with Martin Brower UK's procedures.
Your day-to-day as a driver will include:
- Completing thorough pre-departure vehicle checks and reporting any defects to the Transport Office.
- Verifying all goods are correct and securely loaded before departure.
- Following a set delivery schedule, logging arrival/departure times on a journey sheet or PDA.
- Carrying out essential delivery procedures: product checking, placement, and temperature probing-including unmanned deliveries.
- Keeping communication clear: Report any issues like delays, breakdowns, or delivery concerns promptly to the Transport Office.
End-of-journey duties:
- Clean and refuel your vehicle.
- Park as instructed and complete a debrief with the Transport Office.
Join us and be part of a professional, efficient team that takes pride in delivering more than just products-we deliver trust
Profile
What We're Looking For – The Driver Who Goes the Extra Mile
We're not just hiring a driver – we're looking for a true logistics professional. If you're passionate about precision, cool under pressure (literally – you'll be handling refrigerated deliveries!), and thrive in a fast-moving environment, this could be your next great move.
The ideal candidate will bring:
- Strong foundation in English & Maths (Level 2 or equivalent) – essential for accurate paperwork and communication on the go.
- Up-to-date Driver CPC – you're fully certified and road-ready.
- Solid computer literacy – from route planning to logging deliveries on digital devices, you're confident with tech.
- Hands-on knowledge of vehicles & refrigeration systems – you know your kit and how to keep it running smoothly.
- Clear understanding of EC Drivers' Hours & Working Time Directive – because compliance and safety are non-negotiable.
- Customer Service Oriented: Acts promptly to meet customer needs and ensures a positive service experience – This is more than just a driving job – it's a chance to join a high-performance logistics team where every delivery matters.
Job Offer
Salary: £19-£21 per hour plus weekend / bank holiday allowancesTrainer Allowance: £37.71 per week when actively training (min 4 hours training)Assessor Allowance: £31.26 per week when actively assessing (minimum 1 assessment)Full-time: Permanent – 4 on 4 off daysAlongside a competitive salary, enhanced pension and life assurance, you'll enjoy an inclusive workplace that truly values its employees, plus a range of benefits that includes:
- Free meals on-site every working day
- Private Healthcare (after 12 months)
- Exclusive employee discounts – save on big brands
- Enhanced pension
- Cycle to work scheme (after 12 months)
- Plus, flu jabs, dental advice, employee assistance programme, referral scheme to name but a few!
Martin Brower welcome applications from people of all backgrounds, experiences, and abilities. They don't expect everyone to have 100% of the skills, knowledge, and experience but if you think you can match at least 70% of the requirements and are able to demonstrate the company values, then please do get in touch.
Customer Service Driver HGV - Assessor / Trainer employer: Michael Page Engineering & Manufacturing
Contact Detail:
Michael Page Engineering & Manufacturing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Driver HGV - Assessor / Trainer
✨Tip Number 1
Familiarise yourself with the specific requirements for the role of an assessor or trainer. Understanding the training processes and assessment criteria will help you stand out during interviews, showing that you're proactive and knowledgeable about the position.
✨Tip Number 2
Network with current or former employees of Martin Brower. Engaging with them on platforms like LinkedIn can provide you with insider insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since this role emphasises customer service, think of specific examples where you've gone above and beyond to meet customer needs, as this will demonstrate your suitability for the position.
✨Tip Number 4
Brush up on your knowledge of EC Drivers' Hours and Working Time Directive regulations. Being well-versed in these areas will not only show your commitment to compliance but also highlight your professionalism and readiness for the role.
We think you need these skills to ace Customer Service Driver HGV - Assessor / Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Class 1 Customer Service Driver. Emphasise any relevant training or assessing experience, and showcase your customer service skills to align with Martin Brower's values.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for logistics and customer service. Mention why you want to transition into an assessor or trainer role and how you can contribute to the team.
Highlight Relevant Skills: In your application, clearly list your skills that match the job description, such as your understanding of EC Drivers' Hours, computer literacy, and hands-on knowledge of vehicles and refrigeration systems. Use specific examples to demonstrate these skills.
Showcase Your Commitment to Safety: Since safety is non-negotiable in this role, include any certifications or training related to safety protocols and compliance. This will show that you take safety seriously and are prepared for the responsibilities of the position.
How to prepare for a job interview at Michael Page Engineering & Manufacturing
✨Showcase Your Customer Service Skills
As a Customer Service Driver, your ability to meet customer needs is crucial. Be prepared to share examples of how you've gone the extra mile for customers in previous roles, highlighting your problem-solving skills and commitment to service excellence.
✨Demonstrate Your Technical Knowledge
Since you'll be handling refrigerated deliveries, it's important to show your understanding of vehicles and refrigeration systems. Brush up on relevant technical knowledge and be ready to discuss how you ensure vehicle safety and compliance with regulations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as delays or breakdowns. Think of specific instances where you successfully navigated challenges and how you communicated effectively with your team and customers.
✨Emphasise Your Teamwork and Training Experience
As this role involves training new colleagues, highlight any previous experience you have in mentoring or training others. Discuss how you foster a supportive environment and contribute to team success, aligning with Martin Brower's people-first culture.
