At a Glance
- Tasks: Ensure products meet quality standards and resolve customer issues.
- Company: Established precision engineering firm in Burnley, known for quality and innovation.
- Benefits: Competitive salary, generous holiday, medical cashback, and pension scheme.
- Other info: Inclusive workplace with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on product quality.
- Qualifications: Experience in quality engineering and knowledge of core quality tools required.
As a Customer Quality Engineer in this Manufacturing and Production business, you'll focus on ensuring products meet client specifications and quality standards. Your role will involve working closely with both customers and internal teams to resolve quality issues, implement improvements and lead 8D processes.
Client Details
A well-established precision engineering and manufacturing business based in Burnley, Lancashire, specialising in the design, machining, fabrication, and assembly of high-quality engineered components. The company supports a diverse range of industries, delivering bespoke manufacturing solutions through advanced CNC machining, skilled engineering expertise, and a strong commitment to quality, safety, and continuous improvement. With a reputation for reliability and technical excellence, the organisation works closely with customers to provide cost-effective, high-performance products while maintaining high standards of customer service and on-time delivery. Its experienced workforce and investment in modern manufacturing technologies enable it to meet complex engineering requirements across both local and international markets.
Description
As the Customer Quality Engineer you will be tasked with the following -
Act as the first point of quality contact for specific customer accounts
Support the completion of 8D reports
Support MRB reviews
Chair weekly meetings in each business unit to review internal data for non-conforming product, customer line-returns, containment fallout and layered process audit non-conformances and champion data-driven improvements, across the business.
Employ a range of statistical tools such as process capability, measurement systems analysis and statistical process control in order to highlight risk or identify areas for continuous improvement.
Support the new product introduction function with the completion of PFMEA, control plan and other PPAP documents.
Manage internal calibration registers.
Participate in manufacturing process audits and system audits
Work in accordance with and support the development of the business management system
Profile
A successful Customer Quality Engineer should have:
Previous quality engineering experience preferred
Degree educated or equivalent (preferably in an engineering-based discipline) preferred.
Experience of quality core tools including PFMEA, Control plan, PPAP, SPC, MSA, 8D and process capability, required.
Professional qualifications in the core tools including PFMEA, Control plan, PPAP, SPC, MSA, 8D and process capability, preferred.
Internal auditor or lead auditor certification desirable
Working knowledge of ISO9001 and IATF 16949 required
Working knowledge of ISO14001 desirable
Job Offer
- Salary between £40,000 and £50,000, dependent on the level of experience.
- Salary sacrifice pension scheme, totalling 9% (5% employee, 4% employer).
- 25 days holiday plus 8 bank holidays.
- Medical cashback plan.
- High street shopping cashback card.
- Cycle-to-work scheme.
- EV car leasing scheme.
If you're interested in this role, apply now.
People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Customer Quality Engineer in Burnley employer: Michael Page Engineering & Manufacturing
As a leading UK-based manufacturer of home products, our company offers an exceptional work environment for Maintenance Engineers, characterised by a commitment to quality and continuous improvement. Employees benefit from a culture that prioritises safety, innovation, and professional development, with ample opportunities for growth in a dynamic production setting. Join us to be part of a team that values your expertise and fosters a collaborative atmosphere, all while contributing to the success of major retailers.
Contact Details:
Michael Page Engineering & Manufacturing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Quality Engineer in Burnley
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Michael Page Engineering & Manufacturing, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Customer Quality Engineer in Burnley
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Michael Page Engineering & Manufacturing specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Michael Page Engineering & Manufacturing
✨Know Your Manufacturing Processes
Before you walk into the interview with Michael Page Engineering & Manufacturing, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Michael Page Engineering & Manufacturing value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
