Operations Manager (Back Office / Customer)

Operations Manager (Back Office / Customer)

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Michael Page Business Support

At a Glance

  • Tasks: Lead back office operations and enhance customer service performance.
  • Company: Join a leading professional services firm with a strong reputation.
  • Benefits: Competitive salary, exceptional benefits, and hybrid working options.
  • Other info: Opportunity for career growth in a dynamic and supportive environment.
  • Why this job: Be part of the Senior Leadership Team and drive impactful change.
  • Qualifications: Experience in operations management and strong leadership skills.

The predicted salary is between 40000 - 50000 £ per year.

Operations Manager (Back Office Operation) Professional Services £60,000 - £65,000 plus exceptional benefits Truly hybrid - 1 or 2 per week on site Wakefield, W.

Yorkshire (Great links to M1 M62) Client Details Page Group are supporting an industry leader within their respective field who are now looking to appoint a new Operations Manager.

This is a key role in the organisation, forming part of the Senior Leadership Team.

Within the Professional Services Industry, this role will oversee a complex operations and will liaise with C-suite stakeholders Description Oversight for back office operational performance across a highly regulated function Drive customer service performance to both customers and partners during any and every interaction Manager and plan resource to deliver trading performance ensuring any potential issues are highlighted Manage and drive performance consistency across the operation Provide front line HR support within your operation across performance management, behaviour, capability, grievance and disciplinary Provide clear leadership and motivation to support the team in delivering key objectives Increase team capability through the implementation of new ways of working, systems, process and procedures Anticipate operational risks and issues M...

Michael Page Business Support

Contact Details:

Michael Page Business Support Recruitment Team

We think you need these skills to ace Operations Manager (Back Office / Customer)

Operations Management
Customer Service Excellence
Performance Management
Resource Planning
Stakeholder Engagement
HR Support
Leadership Skills