At a Glance
- Tasks: Lead a team to enhance customer service and streamline sales operations.
- Company: Established international manufacturing business known for quality and innovation.
- Benefits: Competitive salary, permanent position, and career advancement opportunities.
- Other info: Dynamic role with exposure to unique industry challenges.
- Why this job: Join a supportive team and make a real impact in the industrial sector.
- Qualifications: Degree in Business or Economics and up to 5 years of relevant experience.
The predicted salary is between 35000 - 35000 £ per year.
This is an excellent opportunity for a Sales Support Manager to contribute to the growth and efficiency of a customer service and sales department within the industrial/manufacturing sector. The role is based in Liverpool and involves overseeing sales operations, ensuring seamless customer service, and driving process improvements.
Client Details
Our client is a well-established international manufacturing business supplying specialist materials to customers across multiple global markets. With a strong reputation for quality and innovation, they operate within a fast-paced, customer-focused environment supporting continued commercial growth across Europe.
Description
- Lead a team making sure the adequate level of support, training and professional growth is provided.
- Responsible for all Operational activities of the Sales Office including customer credit application, call-off, rebate scheme and consignment stock.
- Responsible for the Order to Cash process providing the highest level of customer support making sure the process is followed.
- Manage all intercompany sales between the company's subsidiaries interacting with all Business units General Managers.
- Responsible for the accuracy and the maintenance of the customer and prospect database interacting with Marketing.
- Lead commercially any enquiry from website providing all required information interacting as required with Technical & Operational function.
- Support the external sales team by providing data, analysis and stock information contributing to the SIOP process.
- Attend if/when required Sales meeting and SMT by preparing monthly report and analysis.
- Manage all commercial activities for ancillaries providing prices and maintain relationship with suppliers.
Profile
- A successful Sales Support Manager should have:
- A Degree in Business or Economics.
- Up to 5 years experience in customer service, order management, and commercial support.
- Proven experience managing or supervising teams.
- Highly driven, proactive and solutions focused.
- Strong commercial awareness and customer-first mindset.
- Ability to remain calm under pressure.
Job Offer
- A competitive annual salary of £35,000.
- A permanent position based in Liverpool with opportunities for career advancement.
- The chance to work within a collaborative and supportive team environment.
- Exposure to the industrial/manufacturing sector and its unique challenges.
If you are ready to take the next step in your career as a Sales Support Manager, we encourage you to apply today!
Sales Support Manager in Liverpool employer: Michael Page Business Support
Join a well-established international manufacturing business in Liverpool, where you will thrive in a collaborative and supportive team environment. As a Sales Support Manager, you will benefit from a competitive salary, opportunities for career advancement, and the chance to make a meaningful impact in a fast-paced, customer-focused sector known for its innovation and quality. With a strong emphasis on employee growth and a commitment to excellence, this company is an excellent employer for those seeking rewarding and dynamic career paths.
Contact Details:
Michael Page Business Support Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Sales Support Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the industrial/manufacturing sector. We want you to show them you’re not just another candidate, but someone who genuinely cares about their mission and values.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Sales Support Manager. We suggest rehearsing common interview questions and preparing examples that highlight your customer-first mindset and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the position. We believe this small gesture can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Sales Support Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Support Manager role. Highlight your experience in customer service and team management, and don’t forget to mention any relevant achievements that showcase your commercial awareness.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've driven process improvements or supported sales teams in the past.
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use your application to show how your proactive and solutions-focused mindset has helped you succeed in previous roles, especially in fast-paced environments.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Michael Page Business Support
✨Know Your Stuff
Make sure you understand the ins and outs of the sales support role. Familiarise yourself with the Order to Cash process and how it impacts customer service. Research the company’s products and their position in the industrial/manufacturing sector to show you’re genuinely interested.
✨Showcase Your Leadership Skills
As a Sales Support Manager, you'll be leading a team. Prepare examples of how you've successfully managed or supervised teams in the past. Highlight your approach to training and professional growth, as well as any process improvements you've implemented.
✨Be Customer-Focused
Demonstrate your customer-first mindset by sharing specific instances where you've gone above and beyond for clients. Discuss how you handle pressure and maintain high levels of customer support, especially during busy periods.
✨Prepare for Data-Driven Questions
Since the role involves providing data and analysis, be ready to discuss your experience with managing databases and generating reports. Bring examples of how your insights have contributed to sales operations or improved processes in previous roles.
