At a Glance
- Tasks: Handle customer queries and provide efficient support for smooth operations.
- Company: Dynamic business services company based in Leeds.
- Benefits: Gain valuable experience in customer service and develop communication skills.
- Other info: Temporary role with opportunities to learn and grow in a busy environment.
- Why this job: Join a team that values customer care and teamwork.
- Qualifications: Strong communication skills and previous customer service experience.
The predicted salary is between 18900 - 23100 £ per year.
As a Customer Service Advisor in Leeds, you'll handle customer queries and provide efficient support to ensure smooth day-to-day operations. This temporary role in the business services industry is key to delivering a high standard of customer care.
Responsibilities:
- Respond to customer enquiries promptly and professionally via the phone.
- Maintain accurate records of interactions and updates in the system.
- Resolve customer issues, escalating when necessary to the appropriate team.
- Provide clear and concise information about products or services to customers.
- Collaborate with other departments to ensure customer satisfaction.
- Identify common issues and suggest improvements to processes.
- Follow company policies and procedures while delivering excellent service.
- Support team members in achieving service targets and goals.
Profile:
- Strong communication skills, both written and verbal.
- Experience within customer service or call handling roles.
- An ability to manage and prioritise tasks effectively in a busy environment.
- Attention to detail and a commitment to accuracy in all work.
- Previous experience in a customer-facing role.
Customer Service Advisor in Leeds employer: Michael Page Business Support
As a progressive higher education provider, our organisation is dedicated to widening access to education through innovative partnerships, making it an excellent employer for those seeking meaningful and impactful work. We offer a collaborative and supportive environment that fosters professional development and career progression, alongside competitive salaries and flexible working arrangements. Join us to engage with senior stakeholders and contribute to our ambitious growth strategy while building a global network in the education sector.
Contact Details:
Michael Page Business Support Recruitment Team
