At a Glance
- Tasks: Provide IT support to users, both onsite and remotely, ensuring efficient service delivery.
- Company: Leading organisation with a focus on innovative IT solutions.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Other info: Opportunity for career growth and development in a collaborative setting.
- Why this job: Join a dynamic team and enhance your IT skills while making a real difference.
- Qualifications: Degree or equivalent experience in IT support; strong problem-solving and interpersonal skills.
Job Description
Our client is looking for an IT Support Assistant
Client Details
A leading organisation
We are now looking for an IT Support Technician (preferably full-time but part-time would be considered for the right candidate), to provide an efficient and effective user support service, both on site and to remote users throughout the UK, as per brief and targets set by the IT Country Manager.Your roleYou will work closely with the Service Desk, IT Country Manager, and other Group IT support teams to deliver an efficient and cost-effective IT service. This is a hands-on role and responsibilities will include:
Description
- Purchase (build and configure as needed) and maintain IT assets and keep asset databases and directories up to date.
- Maintain stock of IT assets.
- Maintain and map IT infrastructure with support from Global IT to ensure maximum uptime (includes VOIP, LAN, WiFi and ISP connections).
- Provide user assistance and support to the IT Help Desk, providing support onsite and remotely (first line as required)
- Provide a professional and efficient approach to solving allocated user / service desk assigned issues within expected timescales, ensuring that customers are always kept fully informed of progress.
- Provide general assistance to users in using internal systems and software packages including training.
- Potential need to attend site/regional offices as required by the department (locations across the country), providing a professional, punctual, and courteous service.
- Assist with IT asset purchase offering choices and process for users to order.
- Assist with communicating Group IT correspondence.
- Help ensure appropriate internal and external security systems and procedures are always in place under the direction of Group IT, reporting breaches in security as appropriate
Profile
You will ideally be degree qualified or have the equivalent level of work experience. Self-motivated and enthusiastic, you will possess good interpersonal skills and have a structured and analytical approach to problem solving. You will have initiative, plenty of drive and be a strong team player.Where others see many, we see you - personally. We recognise and value your passion and personality.
Job Offer
A comoetitive salary and excellent working environment
IT Support Assistant PART TIME in Dundee employer: Michael Page Business Support
Join a leading organisation that values your passion and personality, offering a competitive salary and an excellent working environment. As an IT Support Assistant, you'll benefit from a collaborative work culture that encourages professional growth and development, while providing essential support to users across the UK. With opportunities for hands-on experience and a focus on teamwork, this role is perfect for those seeking meaningful and rewarding employment in the IT sector.
Contact Details:
Michael Page Business Support Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Assistant PART TIME in Dundee
✨Get Involved in Local IT Meetups
One of the best ways to land a part-time gig in IT consulting is to dive into local tech meetups or industry events. These gatherings are goldmines for networking and can put you in touch with potential employers looking for fresh talent like you!
✨Join Online Communities & Forums
Check out online platforms such as Reddit, Stack Overflow, or even specific Facebook groups focusing on IT consulting. Engaging in discussions there can help you build a reputation and might even lead you to part-time opportunities shared by members.
✨Showcase Your Skills on GitHub or a Personal Blog
Don’t shy away from showcasing your technical skills! Create a GitHub repository or write blog posts about your consulting projects. This not only builds your portfolio but also demonstrates your capability to Michael Page Business Support when you apply for the IT Support Assistant PART TIME role.
✨Apply Through Michael Page Business Support's Website
Make sure you apply through Michael Page Business Support's website. Part-time roles can sometimes fly under the radar, so don’t hesitate to follow up with a connection to express your interest. We’re here to help you get your foot in the door!
We think you need these skills to ace IT Support Assistant PART TIME in Dundee
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it's crucial to highlight your technical skills and tools you're familiar with. Make sure your CV lists relevant programming languages, software tools, and any specific methodologies like Agile or Scrum that you've worked with. This shows you're not just theory, but you can handle the practical side too!
Include Real-World Projects:If you've done any consulting projects—be it through internships, university, or freelance work—include them in your application. Describe the challenges you faced, the solutions you implemented, and the actual impact of your work. This kind of hands-on experience speaks volumes to potential employers like Michael Page Business Support.
Tailor Your Application for Part-Time:Since this is a part-time role, emphasise your time management skills in your cover letter. Explain how you can balance your studies or other commitments alongside the job. We're looking for someone who can be flexible yet dedicated, so make that clear!
Convey Your Passion for Consultancy:In your application, share why you’re interested in IT consulting specifically. Talk about any relevant experiences that sparked your passion for guiding businesses through tech challenges. Your enthusiasm will stand out and resonate with the values of Michael Page Business Support, showing that you're a good fit.
How to prepare for a job interview at Michael Page Business Support
✨Brush Up on Your Tech Stack
For a part-time role in IT consulting, it’s essential to be up to speed with the tools and technologies commonly used in the industry. Make sure you can talk confidently about your experience with systems, programming languages, or software relevant to the projects Michael Page Business Support is tackling.
✨Demonstrate Your Problem-Solving Skills
Expect to face scenario-based questions that assess your analytical skills. Be ready to tackle case studies or real-world problems that the company has faced, articulating your thought process clearly. We should think of examples that highlight our problem-solving abilities in previous roles or projects.
✨Show Your Flexibility and Adaptability
Part-time positions often require us to juggle multiple tasks and schedules. Be ready to discuss times when you successfully managed conflicting priorities, and how your approach to adaptability can benefit Michael Page Business Support. Let’s show them we can handle diverse challenges on a flexible basis!
✨Have a Portfolio Ready
While we might not be going for a full-time gig, having a portfolio of our work can give us an edge. Pull together case studies, project summaries, or client feedback that showcase our consulting prowess, and have it ready to share during the interview. Presenting concrete evidence of our capabilities can really set us apart!
