At a Glance
- Tasks: Provide top-notch customer service and resolve inquiries in a fast-paced environment.
- Company: Join a respected leader in the energy natural resources sector.
- Benefits: Gain valuable experience and develop your customer service skills.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Make a difference by helping customers and ensuring smooth operations.
- Qualifications: Previous customer service experience and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
We are seeking a motivated Helpdesk Advisor to join a temporary role in the energy natural resources sector.
This position involves providing exceptional customer service and resolving inquiries efficiently in a fast-paced environment.
Client Details This role is with a respected organisation who are a leader in their sector.
The company is focused on meeting customer needs through efficient service delivery and operational excellence.
Description Respond promptly to customer inquiries via phone, email, and other communication channels.
Schedule and manage appointments for customer service operations.
Communicate with customers to confirm and update bookings.
Coordinate with internal teams to ensure timely service delivery.
Maintain accurate records of schedules and customer interactions.
Respond to scheduling queries and resolve any issues promptly.
Optimise scheduling to maximise operational efficiency.
Ensure compliance with company policies and industry standards.
Provide administrative support to the customer service department as needed.
Profile A successful Helpdesk Advisor should have: Previous experience in customer service or a related role.
Strong communication and interpersonal skills.
The ability to manage multiple tasks and prioritise effect...
Contact Details:
Michael Page Business Support Recruitment Team
