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For Companies At a Glance
- Tasks: Support customers with claims and provide excellent service via phone, email, and social media.
- Company: Reputable insurance business in Morley with exciting growth plans.
- Benefits: Competitive salary, free parking, and a supportive team culture.
- Other info: Immediate interviews available; great opportunities for career progression.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Experience in claims or customer service with strong communication skills.
The predicted salary is between 26200 - 26200 £ per year.
Client Details
Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business is significantly growing and has lots of exciting plans for the year in terms of expansion within the department. If you are experienced within customer services and passionate about helping and supporting clients, we would love to hear from you.
Description
As a Claims Handler, you will be working as part of a team to support customers with their active cases in relation to their existing products and services. You will be the initial first point of contact for customers, gathering all supporting documentation and handling claims and complex cases from start to finish. The role will mainly involve supporting customers over the telephone and email, alongside occasional webchat platforms and social media.
Profile
- Previous claims or customer service experience
- Confident telephone manner and excellent communication skills
- Thrive in a busy targeted environment
- Passionate about helping and supporting customers
- An excellent team player
Job Offer
- Salary of £26,200
- Reputable insurance business in Morley
- Exciting time to join the team with good progression and development opportunities
- Competitive benefits package
- Free parking
- Accessible location from Leeds and Bradford
- Great team and culture
- No shift patterns or weekends
- Immediate interviews being held, please apply now to avoid disappointment.
Claims Handler in Guiseley employer: Michael Page Business Support
Contact Detail:
Michael Page Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Guiseley
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for that interview! Research the company and its values, and think about how your experience aligns with their needs. Practise common interview questions, especially around customer service scenarios, so you can shine when it counts.
✨Tip Number 3
Show off your passion! When you get the chance to speak with them, let your enthusiasm for helping customers come through. Share examples of how you've gone above and beyond in previous roles to support clients.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows you’re genuinely interested in the role.
We think you need these skills to ace Claims Handler in Guiseley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous claims or customer service experience. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about helping customers and how you thrive in busy environments. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills: Since the role involves a lot of phone and email communication, make sure your application reflects your confident telephone manner and excellent communication skills. A clear and concise application will catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Michael Page Business Support
✨Know Your Stuff
Before the interview, make sure you understand the role of a Claims Handler inside out. Familiarise yourself with common claims processes and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since the role involves a lot of customer interaction, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your excellent communication skills and your ability to thrive in a busy environment.
✨Be Ready for Scenario Questions
Expect to be asked about how you'd handle specific situations, like a difficult customer or a complex claim. Think of a few scenarios from your previous experience where you successfully navigated challenges. This will help you illustrate your problem-solving skills and your passion for supporting customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, growth opportunities, or what a typical day looks like for a Claims Handler. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.