At a Glance
- Tasks: Support customers in the industrial sector by resolving inquiries and processing orders.
- Company: Join a medium-sized company known for its supportive work culture.
- Benefits: Gain valuable experience in customer service with potential for career growth.
- Other info: Dynamic role with opportunities to collaborate and innovate within the team.
- Why this job: Make a real difference by helping customers and improving their experience.
- Qualifications: Strong problem-solving skills and a passion for delivering excellent service.
The predicted salary is between 24000 - 30000 £ per year.
The Customer Service Advisor (12 Month FTC) will play a vital role in supporting customers within the industrial and manufacturing sector, ensuring their needs are met efficiently and professionally.
Based in Liverpool, this position requires excellent problem-solving skills and a commitment to delivering high-quality service.
Client Details This opportunity is with a medium-sized organisation operating within the industrial and manufacturing industry.
The company specialises in providing essential services and products to a wide range of clients, fostering a professional and supportive work environment.
Description Respond promptly to customer inquiries via phone and email, ensuring a high standard of service.
Process customer orders accurately and efficiently, maintaining attention to detail.
Collaborate with internal teams to resolve customer issues and provide timely solutions.
Maintain and update customer records in the system, ensuring data accuracy.
Provide product and service information to customers, addressing their specific needs.
Identify and escalate complex issues to the appropriate department when necessary.
Monitor and follow up on customer queries to ensure resolution and satisfaction.
Contribute to continuous improvement initiatives within the customer service department.
Profile ...
Contact Details:
Michael Page Business Support Recruitment Team
