At a Glance
- Tasks: Provide essential admin and customer support in the FMCG industry.
- Company: Join a large, award-winning organisation known for high-quality services.
- Benefits: Earn £13.00 per hour, enjoy free parking, and access a subsidised cafeteria.
- Other info: Supportive team environment with opportunities for personal growth.
- Why this job: Gain valuable experience while contributing to exceptional service delivery.
- Qualifications: Previous admin or customer support experience and strong communication skills.
Customer Service Administrators are required to provide essential administrative and customer support within the FMCG industry. This temporary role in Trowbridge involves ensuring excellent service delivery and efficient coordination of patient-related tasks.
Client Details
The company is a large, award-winning organisation operating within the FMCG sector, known for its commitment to providing high-quality services. The team is focused on delivering exceptional support to clients and customers alike.
Description
- Coordinate patient-related queries and ensure accurate documentation.
- Provide administrative support to the secretarial and business support department.
- Liaise effectively with internal teams to streamline communication.
- Maintain confidentiality and adhere to data protection regulations at all times.
- Ensure timely resolution of patient concerns and escalate issues where necessary.
- Monitor and update patient records with attention to detail.
- Support the organisation with general office duties as required.
- Contribute to maintaining a professional and welcoming environment.
Profile
- Previous experience in an administrative or customer support role.
- Proficiency in using office software.
- Strong organisational skills and the ability to prioritise tasks effectively.
- Excellent communication skills, both written and verbal.
- A keen eye for detail and a commitment to maintaining accuracy.
- An understanding of confidentiality and data protection policies.
Job Offer
- Competitive hourly pay of £13.00 per hour.
- Free parking available on site for convenience.
- Access to a subsidised cafeteria for meals and refreshments.
- A rolling temporary position with a supportive team environment.
This is a fantastic opportunity to gain valuable experience as a Customer Service Administrator in the FMCG industry, based in Trowbridge. If you are detail-oriented and committed to excellent service, apply today!
Customer Service Administrator employer: Michael Page Business Support
Join a large, award-winning organisation in Trowbridge that values its employees and fosters a supportive team environment. As a Customer Service Administrator, you will benefit from competitive pay, free on-site parking, and access to a subsidised cafeteria, all while gaining valuable experience in the dynamic FMCG sector. The company is dedicated to employee growth and development, ensuring that you have the resources and support needed to excel in your role.
Contact Details:
Michael Page Business Support Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the FMCG industry. A personal recommendation can go a long way in landing that Customer Service Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their commitment to high-quality service and think of examples from your past experiences that align with this. We want you to shine!
✨Tip Number 3
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with a friend or using online resources. We’re here to help you feel confident!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in administrative or customer support roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Share specific examples of how you've provided excellent service in the past and how you can contribute to our team.
Show Off Your Communication Skills:Since communication is key in this role, make sure your written application reflects your ability to convey information clearly and professionally. We love seeing candidates who can articulate their thoughts well, so keep it concise and engaging!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our fantastic team!
How to prepare for a job interview at Michael Page Business Support
✨Know Your Stuff
Before the interview, make sure you understand the FMCG industry and the specific role of a Customer Service Administrator. Brush up on common customer service scenarios and think about how you would handle them. This will show that you're not just interested in the job, but that you’re also knowledgeable about the field.
✨Showcase Your Skills
Highlight your previous experience in administrative or customer support roles during the interview. Be ready to discuss specific examples where you demonstrated strong organisational skills, attention to detail, and effective communication. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the company culture, or how success is measured in the role. It shows that you’re genuinely interested in the position and helps you assess if it’s the right fit for you.
✨Be Professional and Personable
Remember, you’re not just being assessed on your skills but also on how well you fit into the team. Maintain a professional demeanor, but don’t be afraid to let your personality shine through. A friendly attitude can go a long way in making a positive impression!
