At a Glance
- Tasks: Help patients and customers by answering queries and resolving issues efficiently.
- Company: A leading healthcare service provider in the UK.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team focused on improving patient experiences.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Experience in customer service, strong communication skills, and empathy.
The predicted salary is between 25650 - 31350 £ per year.
This Customer Service role in the healthcare industry is all about making sure patients and customers get the help they need quickly and efficiently.
You'll be handling queries, providing support, and ensuring everything runs smoothly day-to-day.
Client Details A company in the healthcare industry providing services in the UK.
Description Respond to customer queries via phone, email, or other communication channels.
Provide accurate information and resolve issues in a timely manner.
Keep records of customer interactions and update systems accordingly.
Work closely with other teams to ensure seamless service delivery.
Maintain a professional and friendly approach when dealing with customers.
Identify and escalate issues that require further attention.
Assist with administrative tasks related to customer service processes.
Contribute to improving customer service procedures and practices.
Profile A successful Customer Service professional should have: Experience in a customer service role, preferably in the healthcare industry.
Strong communication skills, both written and verbal.
Ability to manage multiple tasks and prioritise effectively.
Proficiency in using customer service software and systems.
A patient and empathetic approach to customer interactio...
Customer Service employer: Michael Page Business Support
As a progressive higher education provider, our organisation is dedicated to widening access to education through innovative partnerships, making it an excellent employer for those seeking meaningful and impactful work. We offer a collaborative and supportive environment that fosters professional development and career progression, alongside competitive salaries and flexible working arrangements. Join us to engage with senior stakeholders and contribute to our ambitious growth strategy while building a global network in the education sector.
Contact Details:
Michael Page Business Support Recruitment Team
