Michael Page is seeking a Complaints Manager based in Manchester to oversee the end-to-end complaints process within the financial services sector. You will monitor trends, ensure regulatory compliance, and provide guidance to the customer service team to improve service quality.
Using robust reporting, you will deliver insights to senior management, drive process enhancements, and act as escalation for complex cases, contributing to a more effective, compliant, and customer-focused operation.
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Complaints & Compliance Manager (Manchester) employer: Michael Page Business Support
As a Conveyancing Paralegal in Fife, you will thrive in a supportive and inclusive work culture that prioritises employee development and career progression within the professional services sector. Our organisation values collaboration and offers a dynamic environment where your contributions are recognised, ensuring you have the resources and opportunities to excel in your role while maintaining a healthy work-life balance.
Contact Details:
Michael Page Business Support Recruitment Team