This role supports the growth and performance of the Amazon account by managing product listings, analysing data, improving content quality, and maintaining strong retailer relationships. Working closely with internal teams and account managers, the successful candidate will help drive operational efficiency, stock performance, and overall account profitability.
Client Details
This role is with a company in the FMCG industry, located in Hampshire.
Description
- Manage the setup and maintenance of new product information across customer platforms.
- Build and maintain strong relationships with external business partners and internal stakeholders.
- Coordinate with cross-functional teams to improve processes, service levels, and operational efficiency.
- Analyse data, trends, and forecasts to support commercial decision-making and business performance.
- Monitor product content and data quality, ensuring accuracy, consistency, and compliance.
- Identify and resolve issues proactively, using data and insights to drive continuous improvement.
- Support account performance through regular reviews, reporting, and optimisation activities.
- Assist with stock management and availability planning to maximise sales opportunities.
- Contribute to ongoing projects and initiatives aimed at improving customer experience and business results.
Profile
- An ambitious eCommerce professional with strong growth potential. You will see this role as a long-term career opportunity and have the desire to learn, progress and take on increasing responsibility over time.
- Highly organised, analytical and confident working with data, with strong Excel capabilities (including pivot tables, lookups and data analysis) and the ability to turn insights into actions across Amazon UK.
- A proactive self-starter with excellent attention to detail, capable of managing product set-ups, maintaining content accuracy, identifying issues and driving continuous improvements.
- A strong communicator and team player who enjoys working cross-functionally with other functions. Building positive relationships with internal stakeholders and external retail partners while contributing to the company's collaborative and fast-paced culture.
- Commercially minded and adaptable, with experience in eCommerce, account support or consumer goods environments, and the ability to thrive in a rapidly growing business where priorities can change quickly. You will be comfortable supporting a key strategic customer, Amazon UK, while helping scale a growing online product portfolio.
- Experience with Amazon Vendor Central would be advantageous but is not essential, as long as you can demonstrate a genuine interest in eCommerce and a willingness to learn.
Job Offer
- Competitive salary.
- Permanent position based in Hampshire.
- Hybrid working - 3 days in the office, 2 days at home.
- 25 days annual leave (excluding Bank Holidays).
- Pension contribution.
eCommerce Executive in Hampshire employer: Michael Page Business Support Careers
As a Temporary Site Supervisor/Driver with our not-for-profit organisation in Uxbridge, you will be part of a dedicated team committed to making a positive impact in the community. We offer a supportive work culture that values collaboration and personal growth, alongside opportunities for skill development in site management and driving. Join us to contribute to meaningful initiatives while enjoying the benefits of a flexible work schedule and a fulfilling role that truly makes a difference.
Contact Details:
Michael Page Business Support Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Executive in Hampshire
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Michael Page Business Support Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Michael Page Business Support Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Michael Page Business Support Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Michael Page Business Support Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Michael Page Business Support Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Michael Page Business Support Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
