Client Operations Assistant in London

Client Operations Assistant in London

London Full-Time 28000 - 35000 £ / year (est.) Home office (partial)
Michael Page Banking

At a Glance

  • Tasks: Support seamless operations in financial services and assist with client onboarding.
  • Company: Fast-growing investment manager in the heart of London.
  • Benefits: Competitive salary, hybrid work model, and career development opportunities.
  • Other info: Join a professional environment with room for growth and learning.
  • Why this job: Kickstart your career in finance with a supportive team and impactful role.
  • Qualifications: Understanding of financial services and strong organisational skills.

The predicted salary is between 28000 - 35000 £ per year.

The Client Operations Assistant will play a vital role in supporting the delivery of seamless operations within the financial services sector. This permanent position offers the opportunity to contribute to a professional banking and financial services team.

The Client Services Department sits at the heart of the organization, playing a vital role in the day-to-day operations of the business while also serving as the first line of support for our clients. These include financial advisers, retail investors, nominees, banks, and high-net-worth individuals.

As a small but fast-growing investment manager, the scope of the team's responsibilities is broad, spanning post-sale client support and a variety of essential operational processes. The team is recognized for delivering outstanding customer service and providing seamless operational support that underpins the wider success of the business.

Description

  • Client Onboarding: Processing new client applications and inputting data into relevant systems, ensuring a smooth and timely onboarding experience.
  • Post Management: Opening, sorting and distributing inbound post as well as preparing and sending outbound correspondence.
  • Data Entry: Accurately maintaining and updating data across internal systems.
  • Cash Management and Banking Cheques: Processing incoming client payments, banking cheques, and supporting with bank reconciliation processes.
  • Enquiry Management: Managing client queries via our case management system, ensuring timely and professional responses in line with our industry-leading SLAs.
  • Ad-Hoc Projects: Supporting the team with administrative tasks, operational improvements, and other projects as required.

Profile

  • An understanding of financial services, particularly within the banking and investment management sector.
  • Ideally a degree, or relevant studies/apprenticeship in the chosen field.
  • A desire to start your career at a junior level with a respected Investment Manager in the West End of London.
  • Proficiency in using technology and software relevant to operational tasks.
  • Excellent organisational skills with a keen eye for detail.
  • Strong communication skills to liaise effectively with clients and internal teams.
  • The ability to work efficiently under pressure and manage multiple tasks simultaneously.
  • A commitment to maintaining high levels of accuracy and compliance.

Job Offer

  • Competitive salary ranging from £28,000 to £35,000 per annum.
  • 3 days hybrid model.
  • Permanent position within a reputable financial services organisation.
  • Opportunities for career development within the banking and financial services industry.
  • A professional and supportive work environment.
  • Additional benefits to be discussed during the interview process.

If you are looking to grow your career as a Client Operations Assistant in the financial services sector, we encourage you to apply today!

Client Operations Assistant in London employer: Michael Page Banking

As a dynamic investment manager located in the vibrant West End of London, we pride ourselves on fostering a professional and supportive work environment that prioritises employee growth and development. Our Client Operations Assistant role offers a competitive salary, a hybrid working model, and the chance to be part of a dedicated team that delivers exceptional service to our clients, making it an ideal opportunity for those looking to build a rewarding career in financial services.

Michael Page Banking

Contact Details:

Michael Page Banking Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Operations Assistant in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Michael Page Banking. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Client Operations Assistant in London

Client Onboarding
Data Entry
Cash Management
Bank Reconciliation
Enquiry Management
Organisational Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Michael Page Banking.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Michael Page Banking's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Michael Page Banking

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Michael Page Banking.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Michael Page Banking will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Michael Page Banking employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.