Web Producer

Position Overview

Based out of our London offices, the Web Producer will be responsible for supporting the web production team in updating and maintaining content for the Michael Kors e-commerce websites.

Position Responsibilities

• Help to manage day-to-day efforts to ensure smooth and efficient website updates including production updates, trafficking creative assets, code changes, and collaborating on new site initiatives across all e-commerce properties
• Manage site content localisation across 50+ countries including nine translated languages.
• Facilitate cross functional communication around all production activities
• Collaborate with Site Merchants on all website preparation and all site updates
• Be a client advocate for internal business partners and external clients to ensure the development of best-in-class web and mobile services as well as the business processes to create outstanding client experiences.
• Help to manage key tools and processes such as content management, code repository & image hosting
• Liaise with Creative Services team to manage delivery of all website assets and copy
• Work with Digital Product Management team on requirements gathering, issue logging and tracking and ongoing maintenance of all global e-commerce content components
• Collaborate and work closely with global teams based in New York and India.
• Assist with Web Production team process definition, optimization and implementation

Skills & Expertise

• 3+ years of Ecommerce Web Production experience highly desired
• Good understanding of HTML/CSS
• Experience in Salesforce Commerce Cloud (SFCC) web commerce environment and/or similar Content Management System (CMS)
• Highly organised and detail-oriented
• Strong communication skills
• Problem solving skills
• Highly motivated and self-starter approach to job
• Experience with Adobe Creative Suite preferred
• Proficient in Microsoft Office applications – Excel
• JavaScript and jQuery knowledge, a plus.
• Experience with JIRA, a plus.
• Experience with Dynamic Yield or similar AB testing tools, a plus.