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- Tasks: Lead a dynamic store team to drive sales and deliver exceptional customer experiences.
- Company: Join a vibrant retail brand focused on performance and growth.
- Benefits: Competitive salary, career development, and a fun work environment.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be a key player in shaping a high-performing team and making an impact.
- Qualifications: Retail management experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Leading all aspects of store management, the Store Manager builds and leads a high‑performing team focused on driving the business, achieving operational budgets, and maintaining a proactive business plan.
Responsibilities
- Inspire, lead, and coach the store team to foster a culture of performance and accountability.
- Recruit, train, and develop top talent to build a team of Jet Set Ambassadors.
- Drive retention through effective talent and succession planning.
- Support and follow up on all training and onboarding initiatives.
- Conduct regular performance evaluations, providing ongoing feedback and coaching.
- Proactively manage HR matters in partnership with HR, ensuring grooming and image standards align with brand policy.
- Partner with the District Manager to review PTS integrity and identify improvement opportunities.
- Collaborate with retail partners on sales strategies, product knowledge, brand standards, and service.
- Role model company behaviours and ensure effective use of the Service behaviour toolkit.
- Lead the team to deliver exceptional customer experiences that drive loyalty and repeat business.
- Ensure consistent client communication through all clienteling tools.
- Actively manage the client database to drive sales growth.
- Maintain a strong floor presence and lead by example.
- Coach and empower teams to resolve customer service issues in the customer's best interest.
- Drive incremental revenue through local customer events.
- Build strong relationships with the District Manager, corporate partners, mall offices, and peer stores to drive district-wide performance.
- Meet and exceed sales goals, holding self and team accountable.
- Analyze reports and implement action plans to achieve or exceed targets.
- Partner with the team on Quarterly Planners to support strong business outcomes.
- Communicate business results and opportunities, driving sales and product knowledge.
- Set and clearly communicate sales and unit goals for Jet Set Ambassadors.
- Ensure store maintenance and audit programs align with brand standards.
- Control expenses and continuously seek cost‑saving opportunities.
- Maintain inventory integrity through bi‑annual inventories.
- Prioritize loss prevention, taking swift action on risks in partnership with LPRM.
- Optimize scheduling to ensure the right people are in the right place at the right time.
- Partner with the DVM to execute visual merchandising directives and strategies.
- Collaborate with logistics and product teams to maintain optimal assortment, size, and style integrity.
- Ensure effective use of all company communication platforms and follow‑up on required actions.
Qualifications
- Proven retail management experience in a fast‑paced environment.
- Charismatic, inspirational leadership style.
- Strong technology proficiency to drive sales and customer experience.
- Ability to thrive under pressure in a dynamic environment.
- Excellent organizational, interpersonal, and follow‑up skills with strong attention to detail.
- Proficiency in Retail Math, KPIs, and Microsoft Office.
- Fluent in English.
Store Manager in Stratford-upon-Avon employer: Michael Kors
Contact Detail:
Michael Kors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend local events, join online forums, or even hit up social media groups. You never know who might have the inside scoop on a Store Manager position!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've inspired and coached teams in the past. They want to see that you can build a high-performing crew just like they need.
✨Tip Number 3
Be proactive! If you spot a store you love, don’t wait for them to post a job. Reach out directly and express your interest in joining their team. A little initiative can go a long way in landing that Store Manager role.
✨Tip Number 4
Keep your finger on the pulse of the industry! Stay updated on retail trends and customer service strategies. This knowledge will not only impress interviewers but also help you stand out as a candidate who’s ready to drive sales and enhance customer experiences.
We think you need these skills to ace Store Manager in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and coached teams in the past, so share specific examples that showcase your ability to build a high-performing team.
Be Data-Driven: Since the role involves analysing reports and driving sales, include any relevant metrics or KPIs you've worked with. We love numbers, so if you've exceeded sales goals or improved performance, let us know!
Tailor Your Application: Make your application stand out by tailoring it to our job description. Use similar language and focus on the skills and experiences that align with what we're looking for. This shows us you really understand the role and are genuinely interested.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Michael Kors
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's products, services, and overall brand ethos. This will not only show your genuine interest but also help you discuss how you can contribute to driving sales and enhancing customer experiences.
✨Showcase Your Leadership Style
Be prepared to share specific examples of how you've inspired and led teams in the past. Discuss your coaching techniques and how you’ve developed talent, as this role is all about building a high-performing team.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you successfully resolved customer service issues or improved team performance. Highlight your ability to thrive under pressure and how you’ve used data to drive decisions and achieve targets.
✨Engage with Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Ask about their approach to talent retention or how they measure success in customer experience, showing that you’re ready to contribute from day one.