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- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer experiences.
- Company: Join the iconic Michael Kors brand, known for luxury fashion and accessories.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Other info: Opportunity to work in prestigious locations and develop your career in fashion.
- Why this job: Be part of a creative, fast-paced environment where your leadership can shine.
- Qualifications: Retail management experience and a passion for inspiring teams.
The predicted salary is between 30000 - 40000 £ per year.
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
Leading all aspects of store management, the Store Manager builds and leads a high-performing team focused on driving the business. The role is accountable for achieving operational budgets and developing and maintaining a proactive business plan.
Major Responsibilities include but are not limited to:- People
- Inspire, lead, and coach the store team to foster a culture of performance and accountability.
- Recruit, train, and develop top talent to build a team of Jet Set Ambassadors.
- Drive retention through effective Talent and Succession planning.
- Support and follow up on all training and onboarding initiatives.
- Conduct regular performance evaluations, providing ongoing feedback and coaching.
- Proactively manage HR matters in partnership with HR, ensuring grooming and image standards align with brand policy.
- Partner with DM to review PTS integrity and identify improvement opportunities.
- Collaborate with retail partners on sales strategies, product knowledge, brand standards, and service.
- Role model company behaviours and ensure effective use of the Service behaviour toolkit.
- Lead the team to deliver exceptional customer experiences that drive loyalty and repeat business.
- Ensure consistent client communication through all clienteling tools.
- Actively manage the client database to drive sales growth.
- Maintain a strong floor presence and lead by example.
- Coach and empower teams to resolve customer service issues in the customer’s best interest.
- Drive incremental revenue through local customer events.
- Build strong relationships with the District Manager, corporate partners, mall offices, and peer stores to drive district-wide performance.
- Sales
- Meet and exceed sales goals, holding self and team accountable.
- Analyze reports and implement action plans to achieve or exceed targets.
- Partner with the team on Quarterly Planners to support strong business outcomes.
- Communicate business results and opportunities, driving sales and product knowledge.
- Set and clearly communicate sales and unit goals for Jet Set Ambassadors.
- Operations
- Ensure store maintenance and audit programs align with brand standards.
- Control expenses and continuously seek cost-saving opportunities.
- Maintain inventory integrity through bi-annual inventories.
- Prioritize loss prevention, taking swift action on risks in partnership with LPRM.
- Optimize scheduling to ensure the right people are in the right place at the right time.
- Partner with DVM to execute visual merchandising directives and strategies.
- Collaborate with logistics and product teams to maintain optimal assortment, size, and style integrity.
- Ensure effective use of all company communication platforms and follow up on required actions.
- Proven retail management experience in a fast-paced environment.
- Charismatic, inspirational leadership style.
- Strong technology proficiency to drive sales and customer experience.
- Ability to thrive under pressure in a dynamic environment.
- Excellent organizational, interpersonal, and follow-up skills with strong attention to detail.
- Proficiency in Retail Math, KPIs, and Microsoft Office.
- Fluent in English.
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, colour, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team.
Store Manager - Stratford employer: Michael Kors
Contact Detail:
Michael Kors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Stratford
✨Tip Number 1
Get to know the company inside out! Research Michael Kors, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for fashion and how you fit into their culture.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management and leadership. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Store Manager - Stratford
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! We want to see how your style and enthusiasm align with our brand. Share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your CV and cover letter for the Store Manager role. Highlight your retail management experience and how it relates to leading a high-performing team. We appreciate when candidates take the time to connect their skills to our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications quickly, so make every word count!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Michael Kors
✨Know Your Fashion
Make sure you’re up to speed with the latest trends and Michael Kors' collections. Being able to discuss the brand's style and how it resonates with customers will show your passion for fashion and your fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and led teams in previous roles. Highlight specific instances where you’ve driven performance and accountability, as this is crucial for a Store Manager position.
✨Understand Retail Metrics
Brush up on your retail math and key performance indicators (KPIs). Be ready to discuss how you’ve used data to drive sales and improve store performance in past experiences.
✨Engage with Customer Experience
Think of ways you’ve enhanced customer experiences in previous jobs. Be prepared to share strategies you’ve implemented to build loyalty and resolve service issues, as this will be key in your new role.