At a Glance
- Tasks: Lead a dynamic team, drive sales, and create exceptional customer experiences.
- Company: Join the stylish world of Michael Kors, where fashion meets innovation.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Embrace a culture of creativity and performance with excellent support.
- Why this job: Be a fashion leader and inspire a team in a fast-paced retail setting.
- Qualifications: Retail management experience and a passion for fashion are essential.
The predicted salary is between 30000 - 40000 £ per year.
Michael Kors is always interested in hearing from talented, globally minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
Leading all aspects of store management, the Store Manager builds and leads a high-performing team focused on driving the business. The role is accountable for achieving operational budgets and developing and maintaining a proactive business plan.
Major Responsibilities include but are not limited to:
- People
- Inspire, lead, and coach the store team to foster a culture of performance and accountability
- Recruit, train, and develop top talent to build a team of Jet Set Ambassadors
- Drive retention through effective Talent and Succession planning
- Support and follow up on all training and onboarding initiatives
- Conduct regular performance evaluations, providing ongoing feedback and coaching
- Proactively manage HR matters in partnership with HR, ensuring grooming and image standards align with brand policy
- Partner with DM to review PTS integrity and identify improvement opportunities
- Collaborate with retail partners on sales strategies, product knowledge, brand standards, and service
- Role model company behaviors and ensure effective use of the Service behaviour toolkit
- Lead the team to deliver exceptional customer experiences that drive loyalty and repeat business
- Ensure consistent client communication through all clienteling tools
- Actively manage the client database to drive sales growth
- Maintain a strong floor presence and lead by example
- Coach and empower teams to resolve customer service issues in the customer’s best interest
- Drive incremental revenue through local customer events
- Build strong relationships with the District Manager, corporate partners, mall offices, and peer stores to drive district-wide performance
- Sales
- Meet and exceed sales goals, holding self and team accountable
- Analyze reports and implement action plans to achieve or exceed targets
- Partner with the team on Quarterly Planners to support strong business outcomes
- Communicate business results and opportunities, driving sales and product knowledge
- Set and clearly communicate sales and unit goals for Jet Set Ambassadors
- Operations
- Ensure store maintenance and audit programs align with brand standards
- Control expenses and continuously seek cost-saving opportunities
- Maintain inventory integrity through bi-annual inventories
- Prioritize loss prevention, taking swift action on risks in partnership with LPRM
- Optimize scheduling to ensure the right people are in the right place at the right time
- Partner with DVM to execute visual merchandising directives and strategies
- Collaborate with logistics and product teams to maintain optimal assortment, size, and style integrity
- Ensure effective use of all company communication platforms and follow-up on required actions
Job Requirements
- Proven retail management experience in a fast-paced environment
- Charismatic, inspirational leadership style
- Strong technology proficiency to drive sales and customer experience
- Ability to thrive under pressure in a dynamic environment
- Excellent organizational, interpersonal, and follow-up skills with strong attention to detail
- Proficiency in Retail Math, KPIs, and Microsoft Office
- Fluent in English
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, colour, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.
Compensation Range: 45,000.00 - 65,000.00 GBP
Store Manager employer: Michael Kors
Michael Kors is an exceptional employer that fosters a vibrant and creative work culture, perfect for those passionate about fashion. As a Store Manager in Stratford, you will have the opportunity to lead a dynamic team, drive sales, and develop your career through comprehensive training and support. With a commitment to employee growth and a focus on delivering outstanding customer experiences, Michael Kors offers a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like Michael Kors!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including Michael Kors.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for Michael Kors.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at Michael Kors!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at Michael Kors.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to Michael Kors!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at Michael Kors. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at Michael Kors
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
