Seasonal Sales Associate Birmimgham Bullring - 8 Hours Fixed Term

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Job Description

Passionate about fashion and thriving in a fast-paced, jet-set environment, our ambassadors represent the vision of Michael Kors. We seek empowered individuals with excellent communication skills capable of delivering an elevated customer experience. As team players, we value collaboration and maintain a positive attitude in our daily challenges, characterized by speed, energy, and optimism.

Department: Retail

Major Responsibilities include but are not limited to:

• People

• Work as part of the Jet Set Team, supporting colleagues across the store
• Take accountability for personal self-evaluation and performance as a Jet Set Ambassador
• Ensure image and grooming standards align with brand policy
• Collaborate with management on sales strategies, product knowledge, brand standards, and selling service
• Practice and role model company behaviors, ensuring effective use of the behavior toolkit

• Service

• Lead by example as a Jet Set Ambassador to ensure exceptional customer experiences, fostering loyalty and repeat business
• Maintain client communication using all available clienteling apps
• Proactively manage the client database to increase sales
• Maintain floor presence and lead by example
• Build and maintain good communication with management to drive store performance

• Sales

• Meet and exceed sales goals, holding yourself accountable for results
• Use Product Knowledge packs to become a selling expert and advise customers with passion and confidence
• Understand business results and identify opportunities to drive sales

• Operations

• Ensure loss prevention and health & safety guidelines are properly followed
• Execute visual merchandising standards according to guidelines
• Leverage technology for inventory management, sales analysis, and customer engagement

Job Requirements:

• Enthusiasm and excitement to work in a fast-paced retail environment
• Ability to collaborate and inspire fellow team members to achieve results
• Proficiency in technology and leveraging it to enhance sales and customer experience
• Fluent English and strong communication skills

At Capri, we are committed to creating a diverse and inclusive workplace. We aim to inspire change and growth within each other and believe that success stems from our differences. Capri is proud to be an equal opportunity employer, committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected basis.

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