At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences in-store and online.
- Company: Join the dynamic team at Michael Kors, a leader in luxury fashion.
- Benefits: Enjoy competitive pay, clothing perks, and a focus on employee wellbeing.
- Other info: This role is perfect for those who thrive in fast-paced environments.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Retail experience, tech-savvy, and a positive attitude are essential.
The predicted salary is between 28800 - 43200 £ per year.
Our Sales Supervisors are empowered to achieve personal and store goals through coaching and leading their team to deliver an elevated Customer Experience, both in-store and virtually. Our Sales Supervisors have exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.
What You’ll Do:
- Inspire, lead and coach the store team and collaborate with the host store to create a culture of performance, delivery and accountability.
- Support the management team in training and developing the store team and onboarding new joiners.
- Lead the team of MK Ambassadors to ensure they are prioritising exceptional customer experiences to drive loyalty and repeat business both in-store and through Virtual Shopping.
- Ensure MK Ambassadors maintain client communication using all available clienteling apps and tools.
- Proactively manage the client database to increase sales.
- Ensure sales and unit goals and all relevant KPIs are set for MK Ambassadors and communicated effectively.
- Ensuring loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with the SM, ASM and LPRM.
- Ensure all company communication platforms are used effectively and relevant actions taken.
You’ll Need to Have:
- Relevant proven retail experience with a fast-paced retailer.
- Technologically proficient, with the ability to leverage technology to drive sales and customer experience.
- Able to work and thrive in a fast-paced retail environment, keeping a positive attitude and maintaining speed, energy and optimism.
- Proficiency in KPIs and Microsoft Office.
- Fluent English.
What We Offer:
- Competitive compensation package.
- Clothing allotment.
- Employee Wellbeing Programme.
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Supervisor - White City Westfield (City of London)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Supervisor - White City Westfield (City of London) at Michael Kors, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Michael Kors. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Supervisor - White City Westfield (City of London). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Supervisor - White City Westfield (City of London)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Michael Kors:When writing your cover letter, make sure to tailor your message specifically for Michael Kors. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Michael Kors
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Michael Kors that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Michael Kors that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Michael Kors’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
